Lead Developer D365

We're recruiting for a Lead D365 Developer to join a highly collaborative Omnichannel team responsible for Dynamics 365 CRM and Genesys Cloud CX platforms within a large-scale enterprise environment.

This is an excellent opportunity for a senior engineer or technical lead who enjoys hands‑on development, mentoring teams, and shaping modern cloud-based solutions using Microsoft technologies and Azure services.

Hybrid working, x2 days onsite in Bedford.

You’ll lead the design and development of enterprise‑grade D365 solutions and integrations across a wider Azure‑based architecture, working closely with Product Owners, Architects, Developers, and Business Analysts.

• Dynamics 365 CRM & Dataverse
• Azure Functions, Service Bus & Logic Apps
• Azure Dev Ops CI/CD pipelines
• Terraform (IaC)
• React front‑end components
• .NET / C# APIs
• Genesys Cloud CX integrations

You’ll also help define engineering standards, reusable patterns, Dev Ops practices, and mentor a small team of developers.

• Lead development across D365 CRM, Azure integrations, and .NET services
• Define engineering standards, CI/CD practices, and reusable solution patterns
• Build scalable integrations using Azure Functions, Service Bus, APIs, and Power Platform
• Collaborate with Solution Architects on technical and integration design
• Support secure‑by‑design and GDS‑aligned engineering approaches
• Mentor and coach developers while promoting best practice and knowledge sharing

• Strong C# /.NET development background
• Extensive Dynamics 365 CRM / Dataverse experience
• Experience with Power Platform (Power Automate, Power Apps)
• Strong Azure integration experience (Functions, APIs, Service Bus, Logic Apps)
• Experience with Azure Dev Ops, CI/CD and Infrastructure as Code
• Previous experience leading technical teams or development work streams

• Genesys Cloud CX or contact centre integration experience
• Experience across D365 Customer Service / Sales modules
• Public sector or GDS experience

• Hybrid working with flexibility
• Outstanding pension contribution
• 30 days holiday + bank holidays
• Large‑scale digital transformation programmes
• Strong focus on career development and wellbeing
• Opportunity to shape modern engineering capability within a nationally important organisation

If you’re a passionate Microsoft technology leader looking for a role combining hands‑on engineering, architecture, and leadership, we’d love to hear from you.