Head of Quality

Company Overview

COME JOIN OUR JOURNEY!

When you join TT, you join our global community of visionaries, creators, and achievers dedicated to engineering and manufacturing electronic solutions enabling a safer, healthier and more sustainable world. Simply put, we are a global manufacturer with a passion for engineering advanced electronics that benefit our planet and people for future generations. We are committed to having a positive impact on the world through a culture built around safety, transparency, collaboration, and positive relationships.

Our teams are fuelled by performance and expertise, leading the charge in innovation, efficiency and delivering world‑class customer service. Be part of the journey.

The Head of Quality is a senior leadership role, within the TT Electronics Bedlington management team, and is accountable & responsible for all aspects of the company's Quality Management System. The position is based full time at the Bedlington facility, which is a flagship manufacturing site within the TT Power Division & TT Components Division, manufacturing electronics components, and microelectronic assemblies, within ISO class 6 & class 7 clean room environments.

The postholder will be responsible for the continual development of a Quality Management System which, at a minimum, meets the requirements of AS9100, to ensure our customers receive products that consistently meet necessary standards.

• Develop and implement Quality objectives including quality improvement strategies, which are aligned with company goals, AS9100 certification & regulatory compliance.
• Chair Management Reviews to ensure the continuing suitability and effectiveness of the Quality Management System and to assess any improvement opportunities for the Quality team.
• Lead, mentor, and motivate the Quality function, fostering a positive and high‑performing work environment.
• Manage all regulatory compliance including but not limited to ROHS, REACH, CMRT, EMRT.
• Monitor regulatory changes and issue compliance updates internally and externally, as required.
• Monitor Cost of Poor Quality (COPQ), customer complaints, and other Quality indicators and drive projects to prevent & eliminate recurring issues as well as address special events in order to drive an overall improvement.
• Implement effective process and product control strategies such as PFMEA, control plans, Measurement Systems Analysis, Statistical Process Control, Production Part Approval Process, Layered Process Audits and Finished Goods audits, where necessary.
• Develop and implement ISO procedures to improve flexibility, compliance, standardisation and overall effectiveness.
• Perform Internal ISO and Supplier Quality audits and support customer audits as necessary to ensure compliance with AS9100 certification requirements.
• Lead and train others to develop effective corrective and preventive actions using 8D and Mistake Proofing concepts in response to customer concerns, COPQ data or regular product audit results.

The ideal candidate will have:

• Extensive experience in a quality management role, ideally within electronics manufacturing and within a ISO class 7 clean room environment.
• Previously held a senior position within a high mix / low to medium volume manufacturing environment.
• A proven record of results achieved from a continuous improvement approach, ideally within electronic component / system manufacturing.
• A bachelor's degree (preferably in Electrical Engineering) or equivalent technical degree.
• Six Sigma Blackbelt and/or Lean Expert Certification.
• Several years of technical experience ideally in electronics manufacturing with Aerospace and Defence and Automotive customers.
• A high level of knowledge of the requirements of AS9100 QS 9000, ISO 9000, TS16949.
• Continuous Improvement skills such as FMEA, SPC, 8D, MSA.
• Compliance with Baseline Personnel Security Standard (BPSS) and ability to pass a pre‑employment Drug and Alcohol Screening.
• Knowledge of export control restrictions and willingness to comply with national security requirements.

From this role you will have…