Student Management Officer

1308 Student Management Officer/Bedok

Name of Authority Damai Primary School

Salary range: $2800-$3300

Contract Period:
From 14 September 2026 to 3 September 2027

Personnel to be deployed at the following days and hours during school terms (except school holidays):

• Mondays to Fridays : 7:15am to 2:15pm, inclusive of 0.5hr lunch break
• Service not required on Saturdays, Sundays, gazetted public holidays and school holidays

The scope of services shall include the following:

• A. Incident Investigation and Case Management
  • 1. Support the school in student case management, including cases involving students identified as being at risk or requiring additional behavioural, social-emotional or welfare support.
  • 2. Conduct preliminary investigations and fact-finding for student-related incidents, including: a. Establishing the sequence and timeline of events; b. Interviewing students involved in the incident; c. Interviewing witnesses, teachers, staff and other relevant parties; d. Reviewing CCTV footage, where applicable; e. Reviewing written statements, photographs, digital communications and other relevant records;f. Providing input on the focus and appropriate lines of enquiry for the investigation.
  • 3. Ensure that all investigations are conducted objectively, fairly and professionally, while maintaining appropriate confidentiality.
• B. Student Supervision and Patrol
  • 1. Patrol and supervise students during recess, lunch breaks, curriculum time, CCA periods and other school activities where applicable.
  • 2. Manage minor student conflicts and de-escalate situations where appropriate, and refer serious or unresolved matters to the relevant school personnel.
  • 3. Deter, detect and report inappropriate or unsafe student activities, including fighting, bullying and other forms of misconduct.
• C. Detention, Suspension and Corrective Measures
  • 1. Manage and supervise students serving: a. Recess suspension; b. Out-of-classroom suspension; and c. Other school-directed corrective or disciplinary measures.
  • 2. Maintain a safe, structured and conducive environment for students serving suspension.
  • 3. Supervise students under disciplinary measures and ensure that the tasks are carried out safely and appropriately.
  • 4. Provide appropriate socio-emotional support to students who: a. Are unable to reintegrate into the classroom immediately; b. Require time and support to regulate their emotions; c. Are absent from lessons due to suspension or student management concerns; or d. Require temporary supervision outside the classroom.
• D. Documentation, Reporting and Record Management
  • 1. Maintain accurate and confidential records relating to:
    • a. Student incidents and investigations;
    • b. Student engagement and intervention;
    • c. Follow-up actions and case outcomes;
  • 2. Observe, identify and document students' behavioural, social emotional, peer-relationship, engagement and learning-related needs.
  • 3. Provide regular updates and feedback to the relevant school personnel on:
    • a. Students' needs and progress;
    • b. Intervention and programme outcomes;
    • c. Recurring behavioural or student management issues; and
    • d. Recommended follow-up actions.
  • 4. Ensure that all records and documentation are handled in accordance with the school's confidentiality, record-management and data-protection requirements.

• 1. Possess at least a bachelor's degree in any discipline.
• 2. Have at least 2 years of relevant working experience in managing, supervising, mentoring or supporting children/youth.
• 3. Relevant experience should preferably include one or more of the following areas:
  • a. Student discipline/case management;
  • b. Behavioural support and intervention;
  • c. Investigation and disciplinary proceedings;
  • d. Conflict management and mediation; and
  • e. Restorative practices.
• 4.
  
  The Person nel must be emotionally stable, resilient and culturally sensitive. He or she must be able
  • a. uphold professionalism, confidentiality and positive relationships
  • b. with students, staff and stakeholders
  • c. maintain a firm but caring approach in managing students
  • d. defuse high-tension situations and mediate peer conflicts
  • e. act as a positive role model for students

Maxhunt Resource Pte Ltd | EA Licence: 22C1322

Cynthia Lai | Registration No: R