E - Commerce Assistant Manager | D2C | Degree

E - Commerce Assistant Manager
Salary: $4,500 - $5,000
Working Days:
Monday - Friday| 9am - 5.30pm

Location:

Bedok

Job Responsibilities

• Plan and manage online campaigns across multiple channels, including promotions, flash sales, live streams and email marketing
• Monitor campaigns and review their performance after launch
• Coordinate with internal teams on pricing, product catalogues, campaign plans, sales targets and inventory
• Analyse customers' online shopping behaviour and provide insights to support customer engagement and development
• Manage online marketplaces and oversee the customer journey across e-commerce platforms
• Work with creative agencies and e-commerce vendors to develop campaign materials that follow brand guidelines
• Provide copywriting support for marketing materials
• Explore new features and functions to improve the direct-to-consumer (D2C) online shopping experience
• Track key e-commerce metrics, including website traffic, bounce rate, conversion rate and average order value, and identify areas for improvement
• Manage campaign pricing across online platforms
• Handle accounts payable and receivable, returns and customer enquiries
• Manage chatbot responses and ensure customer enquiries are attended to promptly
• Oversee monthly sales, inventory and purchasing activities
• Perform other related duties as assigned

Job Requirements

• Degree in Marketing, Business or a related discipline
• 4-5 years of relevant experience in e-commerce, online sales or digital marketing
• Experience in the consumer electronics, home appliances, consumer technology or online retail industry is preferred