Configuration Associate

2 days ago Be among the first 25 applicants

This range is provided by athenahealth. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$54,000.00/yr - $92,000.00/yr

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

The Configuration Associate is responsible for connecting customers with their payers and patients on athena

Net in order to improve customer value and athena operational efficiency. The Configuration Associate works closely with customers of all sizes, specialties, and business structures to analyze and assess customer specific requirements, evaluate and recommend set up parameters in athena

Net, and provide training and guidance to enable success. The Configuration Associate partners with internal teams in Technology Enabled Services and Customer Success throughout the implementation process to manage expectations and influence customers and internal teams to action while building strong relationships with customers and colleagues.

• Work independently to lead and manage multiple client projects simultaneously, developing customer specific timelines demonstrating broad subject matter expertise
• Maintain project plans, balancing and setting clear stakeholder expectations while identifying and clearly communicating areas of risk
• Project manage completion of critical work to enable revenue cycle success
• Translate client requirements into accurate configuration on athenaNet
• Deliver training and consultation focused on improvement and/or optimization

• Bachelor Degree (or commensurate level of professional experience)
• 3-5 years of professional experience
• Client Service experience (preferred)
• Experience working with cross-functional groups and teams to achieve common goals
• Experience communicating and presenting to stakeholders
• Proficiency in Microsoft Office Suite
• Proficiency in additional support tools:
  Salesforce and Share Point

Mid-Senior level

Full-time

Other