Kitchen Manager

Description

The Belfast Community Co-op is hiring a Kitchen Manager to lead our production team. The ideal candidate is an experienced leader, accomplished in food production, recipe development, and executing strategic plans. They are skilled in production planning, staff development, and achieving margin and sales goals.

The Kitchen Manager is responsible for all aspects of the kitchen, which includes day to day operations, scheduling, ordering, production, food safety, and personnel management. Responsibilities include overseeing the recruitment, training, and supervision of all kitchen workers; ensuring all food safety standards are met; overseeing the production and execution of prepared hot and cold food items.

This is a full-time position (30+ hours weekly) requiring weekend, early morning, and evening availability and the starting wage is $25.00/hour.

This position works closely with the Prepared Foods Manager in developing and implementing department programming, establishing and monitoring a strong product mix by category, and monitoring the financial performance of the department. The Belfast Community Co-op’s mission is to bring locally sourced, reasonably priced, organic and natural products to all while fostering an environment where everyone is truly welcome.

ESSENTIAL FUNCTIONS

Personnel management

• Hire, train, and supervise department staff.
• Ensure coverage of all shifts. Arrange coverage for absences, reallocate tasks based on department needs, and direct overall, big-picture workflow.
• Create day-to-day plans that maximize sales, efficiency, consistency, and customer satisfaction.
• Report issues to the Prepared Foods Manager and work as a team to develop sustainable solutions.

Food Safety

• Follow state, local, and federal food safety regulations to ensure proper sanitation practices, follow all proper food handling procedures, identify unsafe work practices and take corrective action.
• Keep staff appropriately trained on relevant food safety certifications.
• Work with Facilities Department to ensure all equipment is in working order and maintained.
• Implement approved safety, sanitation, and housekeeping policies in the department.

Food production

• Oversee all production including hot and cold prepared food. Work with Prepared Foods Manager in menu development and programming initiatives with proper staff and proactively build programming as opportunities arise.
• Work with Prepared Foods Manager to watch sales, labor, and pricing to ensure department retail success and identify opportunities that decrease food waste and improves margin.
• Ensure optimal inventory levels are maintained throughout each day.

Department Oversight

• Oversee a customer-friendly, inviting, and clean cafe and eating environment.
• Ensure a fully-stocked, abundant, well-merchandised, and inviting department for customers to enjoy.
• Build and maintain excellent relationships with vendors, and ensure they are aware of and following all product policies, safety guidelines, and delivery and invoicing protocols.
• Responsible for opening the store as scheduled and following Key Holder expectations.

Merchandising and Programming

• Work with Prepared Foods Manager to develop programming that meets customer demand.
• Use retail statistics, feedback from staff and customers, price checks, and the Prepared Foods manager’s professional observations and experience, identify sales and margin goals and carry a successful product mix.
• Ensure the department is abundantly stocked, clean, safe, and attractive. Ensure appropriate product rotation and freshness.
• Merchandising occurs with purpose and promotes increased sales.

GENERAL DEPARTMENT MANAGER RESPONSIBILITIES

Customer Service

• Ensure excellent customer relations by modeling friendly and engaged…