Accounts Assistant

From £26,000-£28,000 depending on skills and experience

24/09/2026 09:00:00 AM

We are looking for an Accounts Assistant to work from our Truro office, as part of our Finance Team and in collaboration with other departments. Part-time hours (a minimum of 25 hours per week over a 5-day week) may be considered.

• Managing payment queries from our internal teams and directly from our Members
• Managing and handling payments, direct debit instructions and refunds of insurance premiums
• Making calls to Members to discuss late or missing payments
• Processing invoices and setting up purchasing and claims payments
• Handle and prepare for banking all monies received in accordance with agreed company procedures
• Bank reconciliations

• Have previous experience working in Accounts
• Have strong attention to detail
• Have excellent customer service, administrative and organisational skills
• Be proficient in Microsoft Office applications such as Word and Excel
• Be flexible and solution-driven
• Have GCSE Maths at grade 6 or above

Founded by a group of farmers in 1903 to provide cost effective insurance to the community, Cornish Mutual is now one of the leading South West insurance providers. As a mutual, we are a Member-owned business, run for the benefit of our Members (customers) - we don’t have shareholders. Our success is down to our people and our Members – both are at the heart of everything we do.

As an employer we offer a culture that is open and honest and we are supportive and collaborative, to empower individuals to deliver the best outcomes and develop in their careers. Our growth plans are ambitious, and we are looking for passionate people that can help us continue building relationships, supporting each other and that of our communities.

We value all our employees and offer a number of benefits including:

• 35-hour week, supporting a great work life balance
• Private medical insurance and income protection cover
• 24 days' holiday, increasing to 28 days per year with length of service (plus bank holidays). Plus, the option to ‘buy’ an extra 5 days per year (after a qualifying period).
• Comprehensive induction programme, excellent learning and development opportunities including professional memberships and relevant qualifications.
• Up to 25% discount on selected Cornish Mutual insurance products and access to our exclusive Member discounts on other everyday essentials
• Company events to support social wellbeing.

And many more!

We take our data privacy responsibilities seriously. Full details of how we’ll handle and store your information can be found in our Candidate Privacy Noticeor in print on request.