Key Accounts Coordinator

What We Expect

We are looking for a passionate Key Accounts Coordinator to join our Belfast team. This role will provide administrative support for our Key Accounts.

• Administration support for the Belfast Key Account customers
• Monitoring account performance and identify opportunities for growth and improvement
• Coordinate and manage account activities, including order processing, invoicing, and delivery schedules
• Act as the primary point of contact for key clients, addressing their needs and ensuring their satisfaction.
• Resolve any issues or discrepancies related to accounts in a timely manner
• Input data received onto customer’s systems to ensure customers are kept up to date
• Produce and update Key Account profile reports
• Ensure that client confidentiality is maintained
• Liaise with Service Sales Consultant to resolve queries and verify accuracy of information provided
• Ensure open communication is maintained with Key Account customers

• Administration experience in a similar role
• Very organised and structured approach to work
• Customer oriented, organised and commercially astute
• Eager to ensure that your customers experience the very best responsiveness, support and trusted advice
• Able to work at pace in a fast-moving environment
• Strong organisational skills and attention to detail
• Demonstrate the highest levels of customer support

• Competitive salary paid on a monthly basis
• 34 days holiday, inclusive of bank holidays
• Attractive company pension scheme
• Health cash plan provided, allows you to claim towards health costs. For example, dental, optical, physiotherapy, chiropody and more.
• Life Assurance Scheme - 4x annual salary
• Free access to premium health and wellbeing apps
• Subsidised gym membership
• Industry-leading enhanced maternity and paternity provision
• Multiple salary sacrifice benefits including Electric Cars and Cycle2
  
  Work
• Long Service award scheme, with holiday benefits
• Employee Assistance Programme
• Refer a friend scheme

We are moved by what moves people, by what moves the world and in our ever-growing cities. Through honesty, transparency, and a commitment to colleagues and clients, they foster a culture of entrepreneurship, passion, and responsibility. With unique engineering expertise, we provide comprehensive support for urban mobility, ensuring safety and efficiency in vertical transportation throughout the lifecycle.