Office Coordinator

Why We Exist

At Raylo, we’re on a mission to accelerate the move to a circular economy. The only way customers and manufacturers will make that shift is if it’s simple and cost-effective - this is where we come in. We’re building a category-defining global subscription infrastructure, making premium tech accessible and affordable for both consumers and businesses. With over 180,000 subscribers in the UK and growth accelerating - we’ve proven the demand for a smarter, more sustainable way to access technology.

Raylo is a fast-growing and profitable company, backed by global investors including Macquarie, Nat West, and Channel 4 Ventures.

We are proud to have been selected for Endeavor’s network in 2024, underscoring our role as a high-impact, mission-driven business with global ambitions. And in 2025 we were recognised as part of Tech Nation’s UK’s Future Fifty programme.

We have been B-Corp certified since 2021 and were recently acknowledged by S&P Global for the positive impact of our circular business model via a Green Financing with Nat West.

At Raylo, performance matters. We set ambitious goals, move fast, and hold ourselves to a high standard, because our mission is too important to settle for less.

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Be deeply curious – We thrive on innovation through diverse approaches, views, and people.

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Walk in your customer’s shoes – To build the best products and make the best decisions for the long term, we must figure out what our customers need, not just what they want.

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Focus and execute – We have a big vision, but we believe in nailing the most important problems first.

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Be gritty – Only gritty teams succeed. Our individual ownership, passion, and perseverance mean we’re a team through thick and thin.

As our Belfast team continues to grow, we are looking for a dedicated on-site Office Coordinator to take ownership of all office management responsibilities and create a well-supported, engaging workplace.

You will play a key role in ensuring a productive and organised environment, overseeing daily operations, and managing office resources. Your role will contribute to team morale and efficiency, making sure the office is a great place to work.

This is a role with genuine impact on team culture and day-to-day experience, offering plenty of autonomy, variety and trust to proactively improve our London workspace. You’ll be part of a collaborative, people‑first team that values positivity, initiative and a roll‑up‑your‑sleeves attitude, with the opportunity to help shape the office and team experience as the company grows.

• Office Operations – Manage day-to-day office activities with a strong onsite presence (5 days per week in the office).
• Meet and greet visitors to the Raylo Office.
• Serve as the go‑to person for all office-related queries, ensuring an efficient and well‑supported workplace.
• Be the heartbeat of the office, ensuring the day‑to‑day running of the workspace is smooth, organised and welcoming.
• Manage all incoming deliveries, making sure they’re collected promptly and handled appropriately.
• Keep the office well stocked with groceries, healthy snacks and drinks, as well as all essential office supplies.
• Proactively maintain a clean, tidy and well‑organised workspace to consistently high standards.
• Create a warm and positive experience for new joiners, helping them feel welcome from day one.
• Supporting the Talent team with on‑site interviews.
• Facilities Management – Own the smooth running of office facilities to support a productive workplace.
• Act quickly on any ad‑hoc office issues, from Wi‑Fi and air conditioning to furniture or equipment.
• Build strong working relationships with external service providers, confidently raising and escalating issues when needed.
• Resource & IT Management – Maintain office supplies, work closely with Belfast based Head of IT to manage IT hardware setups/returns in London, and oversee general admin support.
• Event Coordination – contributing to company meetings, office events, and company‑wide initiatives.
• Be a key member of The Raylo Culture Committee.
• Support and help organise team social events, championing the social calendar and…