Band 3 Ward Clerk

Ward Clerk - HSCNI, Belfast City Hospital

Location:

Belfast City Hospital

Contract:

Temporary ongoing
Salary:
Band 3, Monday to Friday 8am until 2pm, Rate of Pay £12.75

Are you organised, approachable, and passionate about providing first‑class administrative support to a busy healthcare team? We have an exciting opportunity for a Ward Clerk to join our dedicated ward team at Belfast City Hospital.

As a vital member of the multidisciplinary team, you'll play a key role in ensuring the smooth running of the ward. You'll be the first point of contact for patients, relatives, and healthcare professionals – helping to deliver a seamless and compassionate experience for everyone who comes through our doors.

• Providing high‑quality administrative and clerical support to the ward team.
• Using the EPIC system to register new admissions, update patient details, and maintain accurate ward records.
• Managing calls from GPs, patients, and relatives, ensuring enquiries are handled professionally and efficiently.
• Coordinating with theatre schedulers and waiting list staff to prepare records for planned admissions.
• Requesting and printing letters, labels, and reports to support clinical staff with patient tracking.
• Arranging interpreters and recording details accurately through electronic systems.
• Monitoring delayed discharge information to ensure coding is accurate and timely.
• Supporting general office duties in line with NHS policies and procedures.

• Strong organisational and communication skills.
• Confidence in working independently and under pressure.
• Experience in a clerical or administrative environment (healthcare experience desirable).
• Familiarity with EPIC or similar electronic records systems (training provided).
• A positive, team‑focused attitude and commitment to excellent patient care.

This role offers the chance to make a real difference every day – supporting patients, families, and clinicians while helping our ward run efficiently and effectively.

If you’re ready to take on a rewarding challenge in a supportive NHS team, we’d love to hear from you.

Please send cv

Brook Street NMR is acting as an Employment Business in relation to this vacancy