Administrator - Receptionist

Brook Street Recruitment is working with our Belfast client to recruit a full time and permanent Administrator with reception duties for our financial services client.

You will be part of the Admin/Facilities Team, a key role in delivering an exceptional client experience and working as part of the General Admin Team to support the broader UK business.

• Call‑handling of company switchboard calls - answer, screen and forward when necessary.
• Dealing with clients that call to reception in a professional and courteous manner, welcoming them, directing them and announcing them appropriately.
• Update appointment calendars and schedule meetings/appointments.
• Provide assistance for meeting room bookings and catering as required and to liaise with relevant parties to ensure the delivery of a professional service.
• Maintain safe and clean Reception area.
• Overseeing facilities within the office and reporting to the necessary departments.
• Scanning all incoming and outgoing post when required.
• Receive and sort daily mail/deliveries and couriers.
• General administrative duties within the Wealth Management and Financial Advisory businesses.
• Update client records as required within the company systems.
• Assist our New Business and Servicing Teams with administration tasks when required.
• Liaise and communicate with other team members in a clear and timely manner to ensure service delivery and team work.
• Support onboarding activities for new hires (desk setup, welcome packs, access cards, etc.).
• Comply with the Risk and Compliance frameworks, policies and procedures associated with the role.

• Previous experience in a receptionist, administrative, or front‑of‑house role.
• Exceptional communication skills, both verbal and written.
• Strong organisational skills with the ability to prioritise effectively.
• Proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint).
• Professional, polished, and client‑focused demeanour.
• Ability to work autonomously and as part of a team.

• Experience with in financial services, professional services, or similar corporate environment.
• Familiarity with CRM systems and digital meeting room software.
• Knowledge of compliance standards, GDPR, or regulated office environments.

There are a whole host of other benefits that the client offers including a city centre location, free access to an onsite gym, and impressive social calendar to name a few.

Please note this role is full time and not hybrid.

Please send CV via the link to Colleen Farquharson.

Brook Street NMR is acting as an Employment Agency in relation to this vacancy.