Temporary Customer Service Representative

Location:

Belfast (office based) Pay: £13.50 per hour plus accrual of holiday pay Duration: 3 months

Hours:

37.5 on a Rotational Basis 8am-4:30pm with a one hour lunch break Requirement:
Valid DBS required Start:
Immediate availability needed About the Role Are you personable and have a can-do attitude and willingness to go the extra mile? Can you cope effectively under pressure, be patient, professional and adaptable? Should you have demonstrable experience in a customer service role engaging directly with the public; have been exposed to a fast paced, collaborative team environment, we would like to hear from you.

We have a fantastic opportunity for Customer Service Representative to manage the day-to-day processing of visa applications & renewals. This will include greeting customers, supporting completion and checking of applications, obtaining biometric data and other documentation. You will need to follow an established and defined filing and administration process, all guided by a computer-based system. It is crucial for this role to engage with applicants and provide a positive service.

Similarly, handling customer complaints diplomatically and assertively will be imperative. A valid DBS is required as part of the screening process. A copy of your certificate will need to be provided. What You'll Be Doing Greeting and assisting customers throughout the application process Supporting applicants with completing and checking forms Collecting biometric data and required documentation Following structured administrative and filing procedures Using a computer-based system to guide workflow Handling customer queries and complaints with diplomacy and confidence Interested?

Please get in touch ASAP for further information . You will be joining a collaborative and hard working team. Love Success is a top recruitment agency based in London, dedicated to connecting exceptional administrative and office support staff with the leading businesses across London and the UK. Whether you're a candidate seeking Personal Assistant roles in London or an employer looking to hire administrative and office support staff, our agency provides high-quality recruitment services tailored to your needs.

At Love Success, we champion diversity, equity, and inclusion, embedding these values into every aspect of our operations. Our unwavering commitment to these principles is evident in our recruitment practices and our comprehensive training and development programs. We partner with organisations that share our dedication to fostering diverse and inclusive workplaces, where individuals can be their true selves in the workplace.

Together, we strive to promote equality and create opportunities for all. Love Success is proud to serve as an Employment Agency for this vacancy.