Medical Receptionist

Knock Medical Centre requires a Medical Receptionist - Monday to Friday to join our team Duties and Responsibilities Good communication skills, motivated, enthusiastic, hard-working, ability to work under pressure and as part of a busy and supportive team. To help support our Clinical staff in providing a high quality medical service. To assist the GPs, Practice Manager, Nursing staff and Administrative team and comply with all practice protocols and procedures.

To receive, assist and direct patients, at reception, in a courteous and efficient way. Deal with telephone calls for appointments, prescriptions and patient queries. Accurate message taking. Liaise with local pharmacies and other health care professionals. Deal with incoming and outgoing mail and the scanning of documents. New patient registration and other administrative tasks. Work with computerised systems including EMIS for booking appointments and data entry.

Ensure confidentiality at all times. Any other duties to meet requirements of the post. This is an excellent opportunity for someone to work effectively as part of a team, prioritise their workload, develop their skills, ensure maximum efficiency at all times and make a positive contribution to our patients. Previous experience working in a GP Practice would be desirable.

Essential Criteria 4 GCSEs (including English and Maths) or equivalent, or at least 18 months relevant administrative experience Competent in the use of IT systems and a minimum of 1 years experience working with the public in an administrative role. Dealing with members of the public Ability to work well as part of a team Ensure confidentiality is maintained at all times Ability to accept change in an evolving work environment Ability to work under pressure with a high degree of accuracy