Deputy Registrar

Deputy Registrar

Births, Deaths, Marriages & Civil Partnerships

Location:

Belfast

Wage: £17.18 per hour

Employment type:

Full time 37 hours per week

Department:
Legal and Civic Services

Grade: 5

As Deputy Registrar, you'll be responsible for delivering a high-quality registration service while ensuring all statutory obligations are met.

• Registering births, stillbirths and deaths in accordance with relevant legislation.
• Providing advice, guidance and support to members of the public on registration matters.
• Supporting bereaved families with professionalism, empathy and sensitivity.
• Issuing certified copies and official documentation.

• Registering births, stillbirths and deaths in accordance with relevant legislation.
• Providing advice, guidance and support to members of the public on registration matters.
• Supporting bereaved families with professionalism, empathy and sensitivity.
• Issuing certified copies and official documentation.

• Advising couples on the legal requirements for marriages and civil partnerships.
• Verifying documentation and processing applications.
• Liaising with government agencies and professional bodies where required.
• Officiating at marriage and civil partnership ceremonies across Belfast.
• Helping create memorable and meaningful experiences for couples on their special day.

• Applying registration legislation, regulations and procedures accurately.
• Working closely with doctors, coroners, clergy, funeral directors, care providers and other stakeholders.
• Maintaining confidential records and safeguarding sensitive information.
• Supporting statutory reporting requirements and returns.

• Handling and reconciling payments in accordance with financial procedures.
• Maintaining accurate records and documentation.
• Supporting business continuity arrangements, including emergency registration services when required.

• Deputising for senior colleagues when required.
• Supporting and mentoring team members.
• Contributing to staff development, recruitment and service improvement initiatives.

We're seeking an individual who can balance professionalism with compassion and who is confident making decisions within a legislative framework.

You will have:

At least one year's relevant experience in at least two of the following areas:

• Carrying out formal registration or administrative duties involving members of the public.
• Dealing with members of the public using tact, diplomacy and sensitivity.
• Cash handling, reconciliation and financial processing.

• Excellent written and verbal communication skills.
• Strong public-facing and customer service skills.
• Confidence speaking to individuals, families and larger groups.
• The ability to remain calm, professional and empathetic in emotionally sensitive situations.
• Strong organisational and decision-making skills.
• Excellent attention to detail and accuracy.
• The ability to work independently and use initiative.
• A collaborative approach to teamwork.
• High standards of confidentiality, integrity and professionalism.

• Knowledge of legislation and procedures relating to births, deaths, marriages and civil partnerships.
• Experience working within a regulated, legal, public sector or customer-facing environment.

This is an administrative role within a public service context, with responsibilities across registrations, ceremonies and service delivery.

• Make a genuine difference to people’s lives.
• Support families through significant milestones.
• Conduct marriage and civil partnership ceremonies.
• Develop specialist expertise in a respected public service profession.
• Work where legal knowledge, customer service and community impact intersect.