Workplace Coordinator

Contract Type: Permanent, Part-Time (Monday-Thursday)

Step into a varied and people focused role where no two days are the same. The Workplace Coordinator plays a key part in creating a welcoming, well organised, and efficient working environment for colleagues and visitors. This position offers the opportunity to take ownership of site operations, build strong relationships, and contribute to a positive workplace experience.

The Workplace Coordinator is responsible for the day to day running of front of house and facilities services within a busy office environment. The role brings together customer service, workplace management, and operational support to ensure everything runs smoothly.

Working closely with clients, colleagues, and service partners, the position supports the delivery of high standards across the workplace. From managing meeting spaces to coordinating facilities tasks, this role provides a great opportunity to make a visible impact and take pride in delivering an excellent experience for everyone on site.

• Act as the main point of contact for workplace and facilities related queries on site
• Support the smooth day to day operation of the workplace and front of house services
• Manage helpdesk requests and ensure tasks are completed within agreed time frames
• Build strong relationships with clients, visitors, and stakeholders
• Coordinate meeting room bookings, set ups, and hospitality requirements
• Monitor cleaning standards and raise any issues for resolution
• Support security processes including passes and visitor management
• Carry out workplace inspections and follow up on actions identified
• Assist with administrative tasks, reporting, and general office coordination
• Maintain a professional and welcoming environment at all times

• Strong communication skills with a confident and approachable style
• Ability to organise tasks and manage a varied workload effectively
• Proactive approach with confidence to take initiative and make decisions
• Excellent customer service mindset with attention to detail
• Comfortable using workplace systems and digital tools
• Ability to build positive relationships with a range of stakeholders
• Calm and professional approach when handling queries or challenges
• Flexible and adaptable to changing priorities in a busy environment
• Strong sense of responsibility for health, safety, and compliance
• Self motivated with the ability to work both independently and as part of a team

ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.

We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers.

We are a Disability Confident Committed (Level
2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.

Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.