Commercial Support Executive

Overview

Job Description

The Team: U105, a personality led station that broadcasts from the heart of Belfast with over 228,000 people tuning in each week across Northern Ireland for a combined total of 2 million hours per week. U105 offers a superb mix of classic pop hits from the 80s through to melodic contemporary artists, soft rock, classic/new country and the present day.

Our people are the driving force behind our business, translating our editorial and audio content, listeners and readership into revenue through successful and innovative advertising campaigns that really do achieve their objectives.

Your Role: We are looking for a Commercial Support Executive who is required to provide administrative assistance to the Sales, SPI and Programming teams, along with the day to day running and administration of the radio stations.

• Greet and receive all visitors to the building and provide refreshment
• Sales administration for the sales team and SPI including:
  Distributing incoming leads to the sales team, updating daily documents and reports, producing “Planit” schedules as and when requested
• Act as point of contact for Head Of Sales
• Day to day running for the station including the stationary order, receiving and following up on any phone calls received externally and setting up any new suppliers to the station
• To assist SPI when required i.e. holiday cover and busy periods
• Support planning and booking of all SPI activity through internal systems
• Support the sales team with new and existing customers to develop long-term relationships
• Provide accurate revenue reports daily to station management and sales teams and updating the CRM system
• Liaise with Sales/SPI to ensure all campaign bookings are moved onto reports as swiftly as possible
• Support the Sales/SPI teams to achieve revenue targets on a monthly basis
• Carrying out final checks to ensure all processes are completed correctly before accepting a sales booking onto the system
• Ensuring that all copy is processed and sent to traffic before deadlines and making any necessary adjustments ensuring all audio is correct and in date
• Ensuring that all finance processes are met, carrying out prepayments and updating internal docs when necessary
• Carrying out support training with any new employees and supporting current employees ensuring that they understand all processes using the checklists and training guides
• Organising, scheduling promotional team to ensure they are briefed and equipped for any off air event
• Managing, scheduling, and running monthly reports for all clients
• Telesales support for specific projects
• Undertake any other responsibility deemed appropriate

You are a positive, self motivated, outgoing individual who thrives under pressure and enjoys working in a fast-paced environment.

• Experience with in a similar supporting / customer service role
• Demonstrable knowledge/ experience of telesales role
• Competent in using IT programs
• Great written and verbal communication skills
• Strong interpersonal and relationship building skills
• The ability to complete work that requires a high level of accuracy
• Proven ability to work effectively as part of a team

Every day our audiences welcome us into their lives and allow us to share their day through. Individually and collectively in every setting and at any time of the day we are their trusted companion. The fusion of the strength of our heritage and our cutting edge innovation enables us to deliver what our communities want, when they want it. We’re about connecting and cultivating communities of loyal listeners, online and on-air.

With a monthly media footprint of over 10 million across on air and digital we have real broadcast coverage across Ireland. A national network that is proudly local and boldly vocal about what makes you – and us – unique. We know when to turn up the volume and when to dial it back. We’re all about celebrating local culture while staying tuned in to global trends.

Our fresh, inclusive outlook means we can meet the needs of our local yet diverse communities while still connecting with a savvy, worldly audience. For more check out Onic.ie

At Onic, we…