Receptionist​/Admin TLNT_NI

Position: Receptionist/Admin TLNT1_NI
Receptionist/Admin

Location:

Belfast Salary:
Negotiable, dependent on experience (discussed at interview) Working Hours Full-time or part-time hours available Flexible working pattern to be agreed Monday to Saturday rota may apply We are seeking a friendly, professional, and organised Receptionist/Admin to join our team in Belfast. This is an excellent opportunity for an individual with outstanding customer service skills and a positive attitude to become the first point of contact for our customers and play a key role in supporting the day-to-day operations of our busy dealership.

The Role As a Receptionist/Admin, you will be responsible for providing a warm and professional welcome to all customers, handling incoming calls and enquiries, and supporting the sales and aftersales teams with a range of administrative duties. You will ensure every customer receives an exceptional experience from the moment they contact or visit the dealership.

Key Responsibilities Welcome customers and visitors in a friendly and professional manner Answer and direct incoming telephone calls and email enquiries efficiently Manage the reception area, ensuring it is clean, organised, and welcoming at all times Schedule appointments and coordinate with sales and service departments Assist with customer enquiries and ensure they are directed to the appropriate team member Complete general administrative tasks, including filing, data entry, and maintaining customer records Process incoming and outgoing post and deliveries Support the wider dealership team with day-to-day administrative duties Maintain accurate records and ensure customer information is handled confidentially Deliver exceptional customer service while representing the company in a professional manner Essential Requirements Previous experience in a receptionist, customer service, or administrative role (minimum 1 year preferred) Excellent communication and interpersonal skills Strong organisational skills with the ability to prioritise multiple tasks Confident telephone manner and professional appearance Good working knowledge of Microsoft Office (Word, Excel, Outlook) High level of accuracy and attention to detail Ability to work independently and as part of a team Friendly, reliable, and proactive approach to work

What We Offer Competitive salary, negotiable depending on experience Supportive and professional working environment Flexible full-time or part-time working options Opportunity to develop your skills and progress within the business