Customer Service Executive

Customer Service Executive An opportunity has arisen for a Customer Service Executive to join a leading organisation based in Belfast. This is a Full-Time, Permanent position.

Working hours:

Monday to Friday 9am-5pm With a salary of £25,000 - £26,000

Job Role:

You will be responsible for carrying out general admin duties within the business and providing a first-class customer service experience for customers.

Essential Criteria :
Previous experience within a commercial environment. IT proficient with the use of Microsoft Office packages to include performing tasks on Excel, Outlook and Word. Excellent communication skills both written and verbal - with the ability to communicate with stakeholders at all levels. Ability to work on your own initiative as well as part of a team. Ability to manage and prioritise a busy workload with strong organisational and problem-solving skills.

Strong attention to detail with accuracy on record-keeping. Main

Duties and Responsibilities:

Answering telephone calls and handling emails, dealing with and transferring customer enquiries to relevant department. Using Microsoft Office and performing tasks on Excel, Outlook and Word. Emailing and posting of documentation and job records to customers. Taking receipt of incoming stock orders and dispatching outgoing sales orders to customers. General administration tasks such as filing.

Skills:

customer service executive administrator receptionist