Receptionist, Administrative​/Clerical

Brook Street Recruitment is working with our Belfast city centre client to recruit a Receptionist.

To act as the first point of contact for all visitors and staff entering the Belfast office, ensuring every interaction reflects the organisation's high standards of professionalism and service. This role supports the smooth running of Reception by managing switchboard activity, providing administrative support, and delivering a consistently welcoming and professional experience for visitors and colleagues alike.

• Welcome all visitors with professionalism and warmth, ensuring a positive first impression.
• Manage visitor sign-in procedures and ensure guests are collected promptly from Reception.
• Maintain a clean, organised and professional Reception area, working closely with Security, Facilities and the Office Manager.
• Ensure visitors are comfortable and offered refreshments where appropriate.
• Act as a friendly and approachable point of contact for employees, clients and visitors.

• Serve as the first point of telephone contact, delivering excellent customer service in every interaction.
• Answer, screen and direct incoming calls efficiently to the appropriate individuals or departments.
• Handle enquiries prof...