Business Support Clerk
Job in
Belfast, County Antrim, BT1, Northern Ireland, UK
Listed on 2026-09-11
Listing for:
Hatched Recruitment Group
Full Time
position Listed on 2026-09-11
Job specializations:
-
Administrative/Clerical
Office Administrator/ Coordinator, Clerical -
Customer Service/HelpDesk
Office Administrator/ Coordinator, Clerical, Customer Service Rep
Job Description & How to Apply Below
Location:
Belfast City Centre
Pay: £13.47 per hour
Duration:
Temporary - 12 Weeks (Temporary Cover)
About the Role
Hatched Recruitment Group is recruiting a Business Support Clerk on behalf of Belfast City Council. This is a great opportunity for someone with strong administration and customer service skills to join a busy council team on a temporary basis.
Key Responsibilities
Customer Service
First point of contact for customer queries/complaints via phone and email
Actioning queries and requests from the commercial management inbox
Liaising with operational staff (e.g. missed bin collections)
Processing in-person commercial waste payments
Administration
Setting up and amending customer contracts
Inputting information into the CREST software system
Running reports
Raising customer credits and refunds via SAP
Recording contract amendments in CRM software
Archiving documents
What You'll Need
Public Sector Experience or strong admin experience is preferable
Strong written and oral communication skills
Good customer care skills, with the ability to respond promptly and effectively
Team working skills and the ability to prioritise your own workload
IT skills, including confidence with Microsoft Outlook, Word and Excel
Work planning skills - able to organise diaries, meetings and deadlines
If you're interested in this role, apply today
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×