Support Officer

Job Advertisement

Gwynedd Council offers an attractive employment package, Gwynedd Council operates internally through the medium of Welsh, and offers all its services bilingually. The applicant will be required to reach the linguistic level noted as one of the essential skills in the Person Specification. We encourage everyone who applies for a job with Gwynedd Council to submit job applications in Welsh or bilingually.

(Applications submitted in English only or Welsh only will always be treated equally, but we ask applicants to consider carefully what the linguistic requirements of the job in question is and if it would be more appropriate to submit an application in Welsh.) For further information about this post please contact Ian Jones on ianjonesw.cymru Interviews will be held on 2.10.26 Application forms are available from Support Service, Gwynedd Council, Council Offices, Caernarfon, LL55 1SH
Tel: E-Mail:
Swyddiw.cymru CLOSING DATE: 10:00 AM,25.9.26 If you are successful to be short listed for an interview you will be contacted by E-MAIL using the address provided on your application form. You need to ensure that you check your email regularly. Information Pack Corporate Services -

Personal attributes

Essential

Able to work as a member of a team and individually.

Can work under pressure and meet tight deadlines

Able to manage your own time, giving consideration to work priorities

Can respond calmly and logically in a conflicting situation

Able to work accurately and thoroughly without supervision.

The ability to deal with people courteously

The confidence to deal with officers on various levels.

The ability to deal with sensitive and confidential situations.

Skills and specialist knowledge

Essential IT skills, including familiarity with Microsoft 365 applications.

Ability to work carefully and accurately.

Desirable Ability to work accurately and effectively to specified deadlines.

Language requirements

Essential

Listening and Speaking – Higher Able to follow a conversation or discussion through the medium of Welsh and English on a professional level and discuss general day to day topics in the field in order to present information and express opinions.

Able to give a pre-prepared presentation and respond to any comments and questions on it in Welsh or English. Reading and Understanding
- Higher Able to understand standard written Welsh and English; both formal and informal.

Able to gather information from various sources such as letters, reports, articles through the medium of Welsh and English in order to fulfil the post. Writing
- Intermediate Able to write letters for a specific purpose, e-mails and short reports in Welsh and English, using vocabulary and simple phrases that are familiar to the field of work (They will need to be cheked before being sent out).

Purpose of the post

• Ensure that the people of Gwynedd are at the centre of everything we do.
• Provide full administrative and secretarial support to the Head of Department and assist him/her with the management and order of his/her function in a professional, sensitive and confidential manner.
• Act with loyalty towards the Head of Department’s professional objectives. The post holder will also be responsible for general specific functions in the Department.

Responsibility for functions-Main duties

• Provide high-quality, comprehensive administrative support to the Head of Department and, as required, to the Department’s Assistant Heads and managers.
• Maintain diaries and arrange meetings for the Head of Department and, as required, for the Department’s Assistant Heads and managers.
• Ensure effective administration and take accurate and detailed minutes at meetings as required.
• Maintain office systems, including filing and tracking…