Operations Support Assistant

Operations Support Assistant

Location:

Newry, County Down Starting Salary:£26,000 per annum (pro rata for part-time)

Contract:

Permanent Working Pattern:

Full-time or Part-time (flexible hours for part-time) Headline Summary We are looking for an organised and proactive Operations Support Assistant to join our growing Occupational Health team. The role will provide practical support across the day-to-day operation of the business, including operational coordination, systems, process development, project activity and associated administrative duties. This is a varied role which will involve working across different areas of the organisation and supporting the Operations Manager and wider team to ensure that day-to-day activities, projects and agreed actions are progressed effectively.

The role would suit someone who enjoys being organised, taking ownership of tasks and working across different areas of a business. The successful candidate will be comfortable managing competing priorities, using initiative and contributing to the continued development of efficient working practices. Flexible part-time hours are available to accommodate candidates with family or other commitments. About the Organisation The Occupational Health Team Ltd, established in 2013 and based in Newry, County Down, has grown into a trusted provider of comprehensive occupational health services across Northern Ireland and the Republic of Ireland.

We provide services to a wide range of industries, including manufacturing, engineering, construction, food, and pharmaceutical sectors. Our clinical and operational teams work closely together to ensure safe, compliant and high-quality occupational health services for all clients. As the organisation continues to develop, we are strengthening our operational support functions and are looking for an individual who can contribute to the effective organisation, coordination and ongoing improvement of our services.

The Role The Operations Support Assistant will work closely with the Operations Manager and wider team, providing practical support across a range of operational activities. The role will have a particular focus on coordinating operational tasks, supporting systems and processes, assisting with projects and ensuring that agreed actions are progressed and completed effectively. As part of a small and busy organisation, the role will also include a range of associated administrative duties which contribute to the smooth running of the office and occupational health service.

The successful candidate will be organised, adaptable and comfortable taking ownership of tasks from start to finish. They will have good attention to detail, communicate effectively and be able to identify when an issue needs to be addressed or escalated.

Key Responsibilities Operational Support Provide practical operational support to the Operations Manager and wider team across a range of business activities. Assist with the coordination and monitoring of operational processes and workflows. Monitor outstanding actions and follow up as appropriate to ensure tasks are progressed and completed. Assist with the organisation and coordination of clinics and other service activities. Support the implementation of new processes, systems and working practices.

Assist with maintaining consistent and effective operational procedures. Identify practical issues affecting day-to-day operations and bring these to the attention of the appropriate person. Provide support during periods of increased operational activity or service development. Projects and Process Development Assist with specific operational projects and implementation activities. Support the introduction, development and review of operational and administrative processes. Gather, organise and maintain information required for operational reviews and projects.

Assist with preparing information, documents and reports for operational meetings and reviews. Maintain project-related actions, records and documentation where required. Assist in identifying practical opportunities to improve efficiency, organisation and consistency. Support the implementation of agreed improvements and monitor outstanding actions. Systems and Information Support the effective use and development of office, operational and clinical systems. Maintain accurate and up-to-date information across relevant systems.

Undertake data entry and information management accurately and efficiently. Assist with the…