Medical Secretary

Location: Belfast
Hours: Full-time, 37.5 hours per week
Salary: £14.06 per hour
Contract: Temporary, ongoing
About the Role:

MPA Recruitment is currently seeking experienced Medical Secretaries / Administrators to join the Community Paediatrics team based at the Arches Wellbeing & Treatment Centre in Belfast.

This is an excellent opportunity for candidates with strong administrative and secretarial experience who are confident working in a busy healthcare environment and communicating with patients, medical professionals and external organisations.

The successful candidate will provide a comprehensive secretarial and administrative service to Consultant Medical Staff and the wider clinical team, helping to ensure the smooth and efficient delivery of patient services.

• Provide comprehensive secretarial and administrative support to Consultants and the wider clinical team.
• Manage diaries and appointments to support effective time management.
• Act as a key point of contact for patients, relatives, GPs, hospital staff and external organisations.
• Handle telephone calls and correspondence, taking messages and ensuring appropriate follow-up.
• Process clinic and discharge letters using relevant IT systems.
• Maintain accurate electronic and manual records in line with Trust policies and procedures.
• Process referrals and complete relevant administrative checks.
• Manage waiting lists and patient records in accordance with agreed procedures.
• Liaise with internal departments, hospitals, GPs and other external organisations.
• Extract, collate and summarise information for reports and returns.
• Attend meetings and take appropriate action including minute taking where required.
• Support quality assurance and records management processes.
• Provide day-to-day support and guidance to administrative staff where required.
• Assist with the induction and training of new staff.
• Provide cover for colleagues during periods of annual or sick leave.

• Previous experience in a medical secretarial, healthcare administration or similar administrative role.
• Strong organisational and time-management skills.
• Excellent communication and interpersonal skills.
• A good telephone manner and confidence dealing with patients, healthcare professionals and members of the public.
• Strong IT and Microsoft Office skills.
• Excellent attention to detail and the ability to maintain accurate records.
• Ability to prioritise a busy workload and work effectively to deadlines.
• Previous NHS / Health & Social Care Trust experience would be advantageous.
• Experience working with healthcare IT systems, referrals, waiting lists or patient records would be beneficial.
• Ability to work effectively as part of a wider administrative and clinical team.

• A Basic Access NI maybe required for this role.
• The successful candidate will initially be based at the Arches Wellbeing & Treatment Centre, although there may be a requirement to provide cover at other Wellbeing & Treatment Centres, including Carlisle Centre, depending on service requirements.