Clerical Officer

Clerical Officer
- Northern Ireland Assembly Location:
Stormont Buildings, East Belfast Pay Rate: £15.14 per hour (weekly pay)

Are you an organised, detail-oriented professional with a passion for delivering excellent customer service? The Northern Ireland Assembly is seeking a highly motivated Clerical Officer to join its team and play a key role in supporting the effective operation of Assembly business.

This is an excellent opportunity to work within a prestigious public sector organisation, contributing to the democratic process while developing your administrative and organisational skills in a professional and supportive environment.

As an , Clerical Officer you will provide high-quality administrative and customer support to a diverse range of internal and external stakeholders. You will be responsible for managing your own workload, maintaining accurate records, supporting meetings and events, and ensuring the smooth delivery of day-to-day administrative functions.

• Deliver exceptional customer service to internal and external stakeholders.
• Manage and prioritise workload to meet deadlines and organisational objectives.
• Provide accurate information and guidance in line with Assembly policies and procedures.
• Support administrative activities including diary management, filing, photocopying and document preparation.
• Maintain databases, spreadsheets and electronic filing systems.
• Manage correspondence, emails and incoming post, ensuring prompt and accurate distribution.
• Organise and support meetings, events and official visits.
• Assist with the preparation and recording of meeting minutes.
• Gather, collate and maintain information and documentation.
• Use Microsoft Office and Assembly software systems to prepare and manage documents.
• Maintain organised hard-copy and electronic record systems.
• Process invoices through electronic payment systems.
• Ensure compliance with Assembly Commission policies, including Equality, Diversity and Dignity at Work policies.
• Undertake additional duties as reasonably required.

Applicants must meet one of the following criteria:

• GCE A Levels (Grades A*-C) in two separate subjects
  , and
• Five GCSEs (Grades A-C)
  * including English Language and Mathematics (or equivalent/higher qualifications)

A minimum of 2 years' administrative experience demonstrating:

• Strong written and verbal communication skills, with experience engaging effectively with colleagues, customers, members of the public and management.
• Excellent organisational skills and attention to detail, producing accurate work to deadlines.
• Competent use of Microsoft Office applications and experience preparing documents and handling correspondence.

A minimum of 4 years' administrative experience demonstrating all of the competencies listed above.

• Be part of an organisation that supports Northern Ireland's democratic process.
• Work in a professional, inclusive and collaborative environment.
• Gain valuable experience within a respected public sector body.
• Develop your skills through varied and meaningful work.
• Contribute to the delivery of high-quality public services.