Service Support Assistant

Number of Vacancies: 1 Time Type:
Full time Worker Type:
Regular Proposed Interview Date:
Wednesday, November 18, 2026 Hours of Work: 37 Hiring Manager:
Declan Howard Contact Number:

Job Description

Summary:

This is a Full Time, Permanent position. This is an exciting opportunity to join the Legal Services Business Team. We are looking for a highly motivated and conscientious Service Support Assistant with previous experience of working in an office/administration environment. Knowledge of MS Office packages is essential. The postholder will provide a versatile, high quality and efficient business support function and will be required to maintain and contribute to the development of effective practices and procedures within the legal business team and partners in the wider Corporate Resources Directorate.

The successful candidate must have a ‘can do’ approach to the role, able to work effectively as part of a mutually supportive team and be committed to ensuring adherence to procedures and practices to delivering an efficient and effective support service.

The main duties of the role:

• Administrative support to ensure efficient operation of office and services
• Processes request of goods and services following procurement policy and procedures.
• Support the systems and project team with administrative tasks, data input, and maintenance of case management and digital systems.
• Handle sensitive and confidential information in line with data protection requirements and service protocols.
• Provide flexible support across the wider directorate when required, ensuring continuity of administrative services.

Attention to detail is a key skill and, as the nature of the work involved can be highly sensitive, the successful postholder must have a good understanding and appreciation of the need for always maintaining confidentiality.

For an informal discussion about the role, please contact Declan Howard on  or

The purpose of this role is to facilitate and where appropriate, provide administration support to the Legal Services & Partnerships Directorate. This includes arranging meetings and panels, minute taking, typing including transcribing audio files, basic financial transactions also monitoring, maintaining databases/data entry and other general administrative functions such as filing and scanning. Acting as the link between customer access channels and the delivery of services through the scheduling of requests for service, elements of interaction with customers, stakeholders, partners and members

The post holder will provide effective, efficient , customer focussed support services to the Legal Services & Partnerships Directorate ensuring compliance with procedures and practices to support the delivery of efficient services.