Administrative Assistant

Patriot Growth Insurance Services | Uniondale, NY or Riverhead, NY | In-Office | Full-Time

As an Administrative Assistant supporting Patriot Long Island, you'll help keep daily agency operations organized, responsive, and running smoothly. From routing communications and maintaining carrier documents to coordinating office supplies and supporting accounting processes, your work will help teams stay focused on serving clients.

You'll work closely with Receptionists, Account Managers, Assistants, Agency Leadership, and Department Management to support administrative needs across the agency. Your attention to detail and follow-through will help ensure information reaches the right people, records remain accurate, and colleagues have the resources they need.

• Support Receptionists by assisting with incoming calls, emails, faxes, text messages, and mail, routing communications promptly and accurately.
• Assign daily carrier downloads and partner with Account Managers and Assistants to resolve issues involving policies, claims, and electronic documents.
• Retrieve, attach, and distribute carrier documents to ensure timely delivery and accurate records.
• Coordinate office supplies, postage machine and printer updates, and new user setups for office systems and equipment.
• Manage relationships with office service and supply vendors, including water, cleaning, and shredding providers.
• Scan documents, assist with agency license renewals, and support administrative, operational, and compliance needs.
• Assist with scanning and submitting carrier commission statements and checks for deposit, preparing deposit reports, and providing complete documentation to the Accounting Team.
• Participate in departmental and agency meetings, providing relevant administrative updates and supporting communication across teams.
• Support Agency Leadership and Department Management with additional administrative responsibilities and special projects.
• Maintain confidentiality and handle sensitive employee and client information in accordance with company standards.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Organized and dependable, with a practical approach to managing daily tasks and changing priorities.
• A clear communicator who keeps colleagues informed and routes information thoughtfully.
• Detail-oriented and thorough when entering data, reviewing documents, and maintaining records.
• Resourceful and persistent in resolving problems and following tasks through to completion.
• Collaborative and willing to support colleagues across departments.
• Discreet and trustworthy when handling confidential information.
• Interested in learning agency processes and staying current on relevant industry practices.

• Prior experience in an administrative support function.
• High school diploma or GED.
• Strong written and verbal communication skills.
• Strong organizational skills with the ability to prioritize tasks and manage daily responsibilities effectively.
• Problem-solving skills and the ability to follow through on issues until they are resolved.
• High attention to detail when entering data and reviewing documents.
• Ability to collaborate effectively and contribute to a team environment.
• Proficiency with Agency Management Systems, Microsoft Office Suite, and other tools used for client management and communication.
• Commitment to maintaining confidentiality and following ethical standards when handling sensitive information.
• Commitment to staying current on relevant industry trends, regulations, and best practices.
• Availability to work in-office in Uniondale, NY or Riverhead, NY.

• Experience working at a Property and Casualty insurance agency.
• Associate degree in Business Administration or a related field.
• Bilingual in English and Spanish a plus.

At Patriot, great benefits mean more than coverage; they mean being there through every stage of life: your health, your family, your financial future, or simply time to recharge. Whether you're working or not, life doesn't stop. Neither should your benefits.

Highlights Include:

• Multiple medical plan options, with preventive care covered at 100%
• Free virtual medical and mental healthcare for employees and their families, plus a dedicated healthcare concierge to help you navigate benefits, compare prescription costs, and make more confident, personalized care decisions
• Employer-paid…