Operations Coordinator; Hybrid

Operations Coordinator (Hybrid)

Hours of work:
Monday to Friday 09:00 - 17:00 - Hybrid Working

Up to £35,000 Depending on Experience

About the Opportunity

An established and growing organisation is seeking an experienced Service Coordinator to support the day-to-day running of a busy service and operations function. This role is ideal for someone who thrives in a fast-paced environment, enjoys juggling multiple priorities, and has strong organisational and customer service skills.

Working closely with internal teams and customers, you will play a key role in coordinating schedules, managing service requests, maintaining accurate records, and ensuring high levels of operational efficiency.

• Coordinate daily schedules and allocate resources to support service delivery.
• Act as a central point of contact for customers and internal stakeholders.
• Manage service requests, work orders, quotations, and related documentation.
• Provide customers with updates on works, timelines, and service activities.
• Maintain accurate records across internal systems and databases.
• Support the coordination of materials, equipment, and operational requirements.
• Monitor service administration processes, ensuring accuracy and compliance.
• Identify opportunities to improve efficiency, customer experience, and operational performance.
• Assist with general operational and administrative projects as required.

• Previous experience in a service coordination, scheduling, operations support, or administrative role.
• Strong organisational skills with the ability to manage multiple tasks and deadlines.
• Excellent communication and stakeholder management abilities.
• Proficient in Microsoft Office and business management systems.
• High attention to detail and a proactive approach to problem-solving.
• Comfortable working independently and collaboratively within a team environment.

• Permanent, full-time opportunity.
• Hybrid working available.
• Supportive and collaborative team environment.
• Opportunity to develop within a growing operational function.

This is an excellent opportunity for an experienced coordinator or administrator looking to join a dynamic organisation where they can make a real impact on service delivery and customer satisfaction.