Band 2 Receptionist

Are you organised, approachable, and passionate about helping others? Join our dedicated NHS team as a Receptionist and play an essential role in keeping our wards running smoothly and efficiently. This is your opportunity to be part of a caring environment where every detail matter - and every contribution counts. Location
-Carlisle Centre, North Belfast Rate of pay £12.71, 25 hours per week
- Wed 8 to 2, Thu 8 to 6, Fri 8 to 6

• Welcome patients, visitors and staff with a warm, professional approach.
• Use computer systems to input and retrieve vital information.
• Maintain filing systems and process mail efficiently.
• Collate and share information accurately across the team.
• Take and relay messages with care and confidentiality.
• Manage queries from patients and staff, ensuring everyone feels supported.
• Prepare, organise, and transport medical records safely.
• Schedule appointments and arrange meetings.
• Provide essential administrative support such as photocopying and document handling.

You’ll be a key part of our ward team, promoting teamwork, openness, and respect. You’ll act with integrity and professionalism at all times, ensuring confidentiality and compassion in every interaction.

• Commitment to equality, diversity, and inclusion in everything you do.
• A proactive attitude towards health and safety, helping us maintain a clean, organised, and safe environment for patients and staff.
• Adherence to Trust policies such as our Smoke Free and IT Security policies, and maintaining high standards of attendance, appearance, and conduct.
• Full cooperation with infection prevention and control measures.

At the NHS, every role is vital. As a Receptionist you’ll support clinical teams, patients, and families - helping us deliver care with compassion and efficiency.

In return, you’ll gain valuable experience in a supportive team, with opportunities for personal growth and a genuine sense that your work makes a difference.