Service Advisor

Service Advisor Prestige Franchised Motor Dealership
- Bolton Service Advisor
- Bolton £31,500 Basic | OTE £37,000 An exciting opportunity has arisen for a customer-focused Service Advisor to join a successful and highly regarded automotive retailer. This role acts as the key link between customers and the workshop, ensuring a seamless service journey from initial booking through to vehicle collection. Responsibilities include welcoming customers, providing regular updates throughout the servicing process, managing follow-up communication, and maintaining high levels of customer satisfaction.

The successful candidate will also handle administrative tasks accurately, advise customers on vehicle maintenance, repairs and service plans, and help identify future vehicle and aftersales opportunities.

Key Requirements:

Previous customer service experience, ideally within the automotive sector. Strong organisational and communication skills. Ability to manage multiple tasks and customer enquiries effectively. Professional and calm approach when resolving issues. Confident using computer systems and maintaining accurate records. A genuine passion for delivering exceptional customer service. Benefits Include:
Competitive basic salary with bonus opportunity. 25 days annual leave plus bank holidays, increasing with service. Company pension and life assurance. Employee discounts and reward schemes. Structured onboarding and customer service training. Ongoing career development and manufacturer training opportunities. This position would suit an organised, customer-centric individual looking to develop their career within a fast-paced and professional automotive environment. Sound like you?

Apply in confidence today! Who are you applying to? The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant!

Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission