Senior Product Manager

At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network.

And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products.

The problem we are trying to solve:
Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty.

Our brand promise: closing the gap between brands and consumers.

Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia.

It’s official:
Bazaarvoice is a Great Place to Work in the US, Australia, India, Lithuania, France, Germany and the UK!

• Defining a strategy and roadmap for your assigned areas that aligns with the larger business objectives/vision. Knowing the pulse of the market and field including sales, implementation teams and your customers.
• Serving as an advocate for your technology in discussions with clients.
• Executing on the roadmap, owning the build-out, go-to-market and enhancements.
• Writing product requirements and creating feature requirements, user stories and relevant product backlog items.
• Conducting qualitative and quantitative analysis to understand and fine-tune user and product requirements.
• Prioritizing the work/backlog to satisfy delivery milestones and deliver client value.
• Communicating across teams to ensure consistent backlog alignment; ensuring all engineering and design teams within your purview have everything they need to size, accept and execute on work.
• Actively participating in engineering teams and leaders for planning, review and demo meetings.
• Serving as a liaison with management, engineering, and stakeholders to provide regular updates on product development delivery.
• Working with the technical service teams and product knowledge team to build internal training and documentation.

• 3-5 years’ prior experience in product management.
• A proven track record of successfully managing and launching products, preferably in a similar industry or domain.
• Strong strategic thinking skills and ability to develop a clear product vision and roadmap aligned with the company's goals.
• Ability to prioritize product features and make strategic decisions to drive business growth.
• Solid understanding of the technical aspects of product development to effectively collaborate with engineering teams and make informed decisions.
• Excellent communication and collaboration skills to effectively communicate a product vision to cross‑functional teams, stakeholders, and customers.
• Strong collaboration skills are essential for working closely with designers, engineers, marketing teams, and other stakeholders.
• Ability to conduct market research, interview customers, analyze competitors, and identify opportunities for product innovation.
• Comfortability to analyze data and make decisions based on data insights by defining key product metrics, tracking performance, and using data to drive product improvements and optimizations.
• Adaptable and agile in their approach to handle change, ambiguity, and quickly adjust strategies based on market feedback.

• Prior experience working in ecommerce or social media.
• Prior experience working in multinational product development organizations.

We see our own success through our customers’ outcomes.

We approach every situation with a customer first mindset.