Associate Account Manager

Location: Belfast, Ireland (Hybrid Working Available)
Salary:Competitive + Bonus + Benefits
Role Type:Full-Time, Permanent

Are you
early in your career
and eager to gain hands-on experience in the
fast-paced software and SaaS industry
? Do you thrive on building relationships and learning how great customer experiences drive business success?

We’re looking for an Associate Account Manager
(Junior Account Executive) to support our account management team s is a fantastic opportunity to
learn the ropes of customer success, client engagement, and commercial growth
—with training, mentorship, and real-world exposure to software products and clients.

Support senior team members in managing a
portfolio of software clients

Help prepare client communications, meeting summaries, and follow-up actions

Coordinate product demos, training sessions, and webinars

Learn how to identify customer needs and gather product feedback

Work closely with sales, support, and product teams to deliver a
seamless client experience

Maintain accurate CRM records and track client touchpoints

Monitor
basic account health metrics
and flag issues to the team

Contribute to
renewal documents and commercial proposals

Stay informed about industry trends and competitors to support client conversations

Assist in distributing
marketing content
that enhances the customer journey

Strong
communication and interpersonal skills

A keen interest in
technology and SaaS

Organised, detail-oriented, and eager to learn

Familiarity with
Microsoft Office or Teams
(or similar tools)

Experience with CRM platforms is a plus, but not essential

A
team player
with a can-do attitude and customer-first mindset

Clear Course is a group of over
45 software and payments businesses
built around innovation, collaboration, and a shared focus on customer success. As an Associate Account Manager, you’ll be part of a supportive team where your learning and growth are prioritised.

Competitive salary + bonus opportunities

25 days holiday + your birthday off

Private Medical Insurance (Bupa)

Health cash plan
– claim back on everyday healthcare costs

Life Assurance
– 4x your salary

Group Income Protection
– 75% salary during long-term illness

Enhanced parental leave

Access to
Perkbox
– 4,000+ perks and discounts

Cycle to Work scheme

Training budgets
and
reimbursement for professional development

Flexible working model
and a collaborative team culture

At Clear Course, we value
curiosity, diversity, and collaboration
, and we’re committed to building a workplace where you can learn, grow, and thrive.