Cruise Operations Co-Ordinator

Job details Job reference: REQ
000062 Date posted: 03/03/2026 Final date to receive applications: 24/03/2026

Location:

Belfast Harbour Estate Salary:
Blank Package:
Blank Contractual hours:
Blank Basis:
Blank Job category/type:
Port Operations Cruise Operations Co-Ordinator Role

Purpose:

The purpose of the Cruise Operations Co-ordinator is to advise and assist with Cruise risk assessments and the development of-appropriate safe systems of work for Cruise successful candidate will provide on-site co-ordination of Cruise Operations on behalf of BHC, pre vessel arrival and whilst vessels are alongside. In addition, the role will require frequent auditing and reporting on Cruise Operations by means of Cruise Vessel Audit Checklist and Risk Assessment form.

There will be a requirement to review Quay Operations regarding safety compliance and liaison with onsite security.

Key Responsibilities:

Contact Port Control to obtain wind speed for completion of the risk assessment form. Check Temporary Restricted Area (TRA) integrity and ensure ISPS signage is compliant with Office for Transport Security requirements in terms of placement; report any non-compliance to the Duty Police. Assist with placement of directional signage within the TRA, marquee and surrounding areas. Ensure area presentation and housekeeping are maintained to required standards, including visual inspection of the marquee, quayside and toilet facilities;

report issues to the relevant department for resolution. Liaise with the Facilities Team regarding placement of pedestrian barriers within the TRA and gangway positioning in accordance with berthing and area plans. Once the vessel is alongside, liaise with the Ship's Safety Officer, mooring team and stevedores to instruct and oversee positioning of the gangway.

Essential Criteria :
Minimum of 5 GCSEs at Grade C or above (or equivalent) including English Language and Mathematics. Hold a full current Category B driving licence for a manual car. Minimum of three years' employment within the last five years, at least two of which must be continuous, in a responsible role. Applicants are required to have an appropriate level of computer literacy in order to effectively perform the role.

Skills &

Competencies:

Adopt a problem-solving approach to issues at Cruise Operations. Be a confident decision maker, based on evaluating information and interpreting facts. Report and record accurate details of all activities undertaken before, during & after Cruise Operations. Maintain standards relating to the management and processing of information. Exercise discretion and apply professional judgement ensuring actions and decisions are proportionate. Provide support, show resilience and communicate information.

Benefits:
Competitive salary. Enhanced Annual Leave. Modern Family Friendly policies. Benefits platform
- Everything from health and financial wellbeing support to discounts on your favourite restaurants, shops and cinemas. Life assurance cover. Pension Scheme Free Car Parking. Subsidised Canteen. Personal Development Budget Scheme. Further information on the role and full list of criteria is outlined on the attached

Job Description & Person Specification. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.