Regulatory & Controls Analyst FTC

Intact Insurance is the new name for RSA in the UK, Ireland, and across Europe. It’s a new name and a new way to do business. Backed by global expertise and a commitment to service that feels different, we’re focused on making insurance simpler, faster, and more responsive.

Shape the future

We’re leading a transformation in insurance helping people, businesses and society prosper in good times and be resilient in bad times. When you join us, you’re not just taking a job, you’re stepping into a career where you can make a real difference.

Grow with us

We’re customer‑driven, community‑focused, and committed to helping our people grow. Whether you’re early in your journey or bringing years of experience, we’ll support you with the tools, flexibility, and opportunities to thrive.

Win as a Team

In your role, you support Intact Insurance UK by strengthening regulatory confidence and control effectiveness across UK Specialty Lines. Your contribution helps protect customers, support sustainable growth, and ensure the business operates with integrity and consistency. You work closely with colleagues and stakeholders to embed relevant controls, enable positive change, and create outcomes that matter for customers and the wider organisation.

Location(s) - Chelmsford, Manchester, Liverpool & Glasgow.

• Operating regulatory and control activities across UK Specialty Lines to ensure controls are completed on time and to a high standard.
• Producing clear and accurate control documentation and management information to support effective oversight and decision making.
• Partnering with leaders and stakeholders to close control actions, improve processes, and reduce risk across multiple products.
• Supporting regulatory change by helping design, implement, and embed new or updated controls into business processes.
• Delivering coaching and training on regulatory and control topics that supports confidence, capability, and consistent outcomes.

• Knowledge of UK Specialty or Commercial insurance environments and associated regulatory and control requirements.
• Experience creating high quality documentation and operating controls within a structured control framework.
• Ability to communicate, coach, and influence stakeholders across different teams and levels.
• Ability to apply continuous improvement approaches to enhance efficiency, consistency, and customer outcomes.
• Proven relationship management skills, with the ability to collaborate effectively in a complex environment.

Being part of our team means you’ll have the support and freedom to bring your best self to work each day. As a permanent member, here’s what you can look forward to:

• Annual discretionary bonus
• Up to 11% pension contributions
• Hybrid working + flexible hours
• 25 days annual leave + bank holidays + buy/sell options
• Career development and mentoring
• Inclusive culture + employee networks
• Share investment options

We celebrate individuality and believe our differences make us stronger. We’re proud to foster a culture where everyone feels respected, valued, and empowered to thrive.

As an Equal Opportunity and Disability Confident Employer, we ensure fair consideration for all applicants and offer interviews to all disabled candidates who meet the essential criteria.

We understand that everyone’s circumstances are different and are happy to explore flexible working options such as reduced hours or job shares to support work–life balance.

If you meet the core criteria but not every requirement, we’d still love to hear from you. Let’s explore how this role could support your next career step. If you need adjustments during the recruitment process, just let us know we’re here to support you.