Business Impact Manager; Practice Manager - Munich

Company:

Oliver Wyman

Oliver Wyman, a Marsh (NYSE: MRSH) business, is a management consulting firm driven by deep industry insight, bold innovation, and a collaborative approach that cuts through complexity to help organizations navigate their most defining transformative moments. For more information, visit , or follow us on Linked In and X.

Oliver Wyman is seeking an experienced Practice Manager (Business Impact Manager) for our Consumer, Technology and Telecoms (CTT) practice, to join our European Business Impact Team on a 6 month Fixed Term contract.

Please Note:

Oliver Wyman/Marsh operates a hybrid working policy of at least 60% in-office attendance.

The Europe Business Impact Team (BIT) supports the growth of Oliver Wyman Europe by seamlessly enabling regional business development and management activities.

The Business Impact Manager is a central role in the strategic and commercial development, operation and community building of the Consumer, Technology and Telecommunications practice. Working alongside a Senior Business Impact manager, the role effectively orchestrates practice staff (Partners, affiliated consultants, specialists) and support provided by the infrastructure functions of Oliver Wyman (Human Capital, Finance, Marketing, Knowledge Services, …).

The role provides support to the Regional Practice Head and in managing the day-to-day affairs of the practice and is a go-to-person for all colleagues for practice-related topics.

Note:

Although the initial deployment of this Business Impact Manager role will be in support of our Consumer, Technology and Telecommunications practice, this deployment may change in the future according to business need.

• Developing and leveraging trusted relationships with practice leadership and teams, as well as relevant infrastructure teams
• Managing or supporting recurring activities that are important to the long-term success and smooth day-to-day running of the practice (not exhaustive)
• Strategic topics, including
• Commercial activities, including
• Business operations, including
• Managing or supporting ad-hoc initiatives according to the needs of the practice
• Identifying and implementing improvements including in strategic, commercial or operational processes, enhancing efficiency and effectiveness in day-to-day activities.
• Showing leadership within the Business Impact Team, leading key internal projects or initiatives and enabling the success of fellow members for example through participation in learning and development initiatives, best practice sharing etc.
• Providing coverage where needed

• The ideal candidate will possess 5+ years of experience in professional services; experience at a leading management consulting firm highly desirable
• Experience dealing with confidential and business critical issues
• Quantitative skills, and proficiency in Microsoft Office suite (in particular Excel and PowerPoint), proficient user of generative AI tools in a business context
• Fluency in English to enable effective communication (written and verbally) with Partners; further languages, especially French, would be helpful but are not required

• Curiosity and Market Understanding: Demonstrates a strong desire to understand Oliver Wyman’s business dynamics and the broader market context.
• Project Management and Solution Development: Independently manages and prioritizes multiple projects, leading the development of creative solutions that enhance business performance while meeting tight deadlines.
• Insightful Advising: Provides high-quality insights and acts as a trusted advisor to leadership.
• Effective Communication: Communicates with confidence and clarity, employing a constructive style in both spoken and written formats to engage diverse audiences
• Culture of Improvement: Identifies and shares best practices widely, fostering a culture of continuous improvement and innovation
• Relationship Building and
  
  Collaboration:
  
  Builds and maintains trusted relationships with stakeholders, promoting open and respectful communication while effectively collaborating with colleagues across teams.
• Bonus: Understa…