Consultant - Delivery

Consultant - Delivery

Location:

Bristol or Manchester hybrid (regular travel to partner sites across the UK and Ireland as needed)

Role Type:
Permanent (full-time preferred, flexible working considered)

PACT Solutions is a specialist management and digital transformation consultancy working exclusively with higher education institutions across the UK.

We help universities solve complex challenges across strategy, student records, data,changeand delivery. Our work often sits at the heart of major institutional transformation, helping partners improve the student journey, modernise operations and deliver change more effectively.

PACT has grown quickly and is now entering its next phase. We are moving from a founder-led boutique consultancy into a more scaled and structured business, while protecting the quality, culture and partner focus that have made us successful.

Our culture is crucial to our success. Each day,our teamsignificantlycontributes toour business and that of our partners.

We combine the agility and collaborative spirit of a close-knit consultancy with the credibility, structure, and professionalism needed to deliver meaningful digital transformation.

Our values sit at the heart of everything we do and are core to our business.

Partnership:We work with you, not for you.

Integrity:We do the right thing, even when it requires difficult conversations.

Curiosity:We dig deeper to uncover what will truly deliver value.

Transformation:We focus on outcomes that create lasting, measurable improvement.

We are looking for a Consultant to join our Delivery capability to lead delivery work streams, manage small-to-medium projects and support the successful delivery of transformation programmes across our higher education partners.

This role combines delivery leadership, consulting judgement and stakeholder management. You will operate with a high degree of autonomy, taking ownership of project work streams while working closely with Lead Consultants, Programme Directors and multidisciplinary teams.

You will help partners move from ambiguity to well-managed delivery by establishing clear governance, managing risks and dependencies, and ensuring programmes remain focused on delivering agreed outcomes.

This is a hands-on consulting role that balances project leadership with practical delivery, governance and commercial awareness.

To lead delivery work streams and small-to-medium transformation projects across PACT partner engagements, ensuring structured, well-governed and outcome-focused delivery while contributing to the continued development of PACT's Delivery capability.

• Lead delivery work streams, project components or small-to-medium projects across transformation programmes.
• Define delivery plans, milestones and governance.
• Manage risks, issues, assumptions, dependencies and decisions.
• Maintain delivery reporting and governance.
• Support mobilisation, testing, transition and go-live activity.
• Escalate delivery risks early with clear recommendations.

• Establish appropriate governance for each engagement.
• Maintain RAID, dependency and decision logs.
• Produce reporting for steering groups and project boards.
• Support discovery and mobilisation activities.
• Translate partner needs into practical delivery plans and roadmaps.

• Build trusted relationships across partner organisations.
• Work confidently with sponsors, Heads of Service and workstream leads.
• Facilitate workshops and planning sessions.
• Present delivery options and recommendations.
• Provide constructive challenge where required.

• Manage delivery within agreed commercial parameters.
• Support forecasting and resource planning.
• Contribute to Statements of Work and proposals.
• Identify opportunities for additional value.
• Support account growth.

• Coach Consultants and Analysts.
• Review delivery outputs.
• Support development of delivery capability.
• Promote consistent consulting standards.

• Improve delivery methodologies.
• Share lessons learned.
• Support recruitment and…