Operational Excellence Lead; Hybrid
Job in
Belfast, County Antrim, BT1, Northern Ireland, UK
Listed on 2026-08-30
Listing for:
Capital One Group
Full Time
position Listed on 2026-08-30
Job specializations:
-
Business
Change Management, Business Analyst, AI Business & Operations
Job Description & How to Apply Below
Capital One UK in Nottingham is seeking a proactive Continuous Improvement Lead to bridge high-level operational strategy and hands-on delivery. You will lead cross‑departmental projects aimed at enhancing customer experience, reducing waste, and streamlining contact centre performance.
You will translate strategy into meaningful improvement opportunities, build robust business cases, and partner with technology and outsourced suppliers to drive tangible operational gains, while influencing
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