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Digital CS Architect: AI-Driven Enablement
Job in
Belfast, County Antrim, BT1, Northern Ireland, UK
Listed on 2026-09-05
Listing for:
Finastra
Full Time
position Listed on 2026-09-05
Job specializations:
-
Business
AI Business & Operations
Job Description & How to Apply Below
Finastra is seeking a Customer Success Enablement Specialist for Retail Lending to design and roll out digital-first CS motions. You will partner with CS Ops, Support, and Services to embed AI-driven health scoring, churn prediction, lifecycle automation, and in-product guidance into the customer experience.
This role targets high-volume, low-ACV segments, driving productivity, adoption, and ROI across the CS organization with a focus on scalable, digital engagement.
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