Senior Business Analyst

Help shape the future of manufacturing and digital transformation at Laing O'Rourke. We're looking for an experienced Senior Business Analyst to play a key role in the design, documentation and digital enablement of end-to-end business processes, helping transform client requirements into fit-for-purpose products. Working across a major transformation programme, you'll collaborate with a wide range of stakeholders to define, optimise and digitally enable business processes that support the design, commissioning and operation of manufacturing facilities.

• Lead the definition and clarification of business process goals and outcomes with key stakeholders.
• Elicit, analyse and document business requirements, ensuring alignment with project and organisational objectives.
• Own the project's process mapping approach, governance and associated toolsets.
• Develop and maintain detailed end-to-end business process maps to support process design, digitisation and operational readiness.
• Work closely with the Digital Enablement team to ensure digital solutions meet project requirements and business needs.
• Identify opportunities to optimise and improve processes, driving efficiency and effectiveness.
• Produce high-quality business analysis documentation, including process flows, use cases and requirements.
• Collaborate with technical teams to ensure alignment between business requirements and solution design.
• Build strong relationships with business users, subject matter experts, project managers and technology teams.
• Facilitate workshops and meetings to gather input, validate requirements and support decision making.
• Lead business analysis work streams and support the successful delivery of project objectives.
• Provide guidance and mentoring to junior Business Analysts.
• Support testing activities to ensure emerging digital solutions meet business requirements and quality standards.
• Contribute to change management activities to support the adoption of new systems and processes.
• Drive continuous improvement by applying industry best practice, emerging technology trends and innovative approaches.

• Knowledge of Agile, Waterfall and hybrid delivery methodologies.
• Experience facilitating workshops and engaging stakeholders using a range of business analysis techniques.
• Experience developing and maintaining complex business process maps within an enterprise-grade process mapping environment.
• Experience working closely with project teams to support the successful delivery of business analysis activities.
• Excellent communication, interpersonal and stakeholder management skills.
• Ability to produce high-quality outputs for a range of audiences.

• Experience leading significant business analysis activities, including end-to-end process mapping and requirements management.
• Ability to navigate complexity and drive clarity within transformation programmes and large-scale business change initiatives.
• Construction industry experience.
• Minimum of five years' business analysis experience with a proven track record of successful project delivery.

We're looking for someone who:

• Enjoys solving complex business challenges and driving continuous improvement.
• Thrives in fast-paced, evolving environments and is comfortable managing ambiguity.
• Builds strong relationships and works effectively across cross-functional teams.
• Thinks strategically while maintaining excellent attention to detail.
• Demonstrates strong communication, facilitation and leadership skills.
• Produces high-quality work and maintains high standards.
• Takes ownership, shows initiative and follows through on commitments.
• Enjoys supporting and developing others through coaching and mentoring.

If you're passionate about business improvement,…