Business Management Placement Programme

Life on the team

Our Service Managers are the front of our business, working directly with our customers. They are responsible for developing long-term relationships and a partnership with our customers, by providing high-quality support whilst generating creative solutions to challenges, ultimately helping our customers to address their business needs and achieve their objectives. Service Managers are the face of our services business and are often seen as an extended part of the customer team, through their proximity and solid understanding of the customer's business and its people.

During our 13-month programme, you will join one of our customer account teams helping to keep critical services running for some of the world’s largest organisations.

• Establish long-lasting relationships with the customer, internal teams, and partners by helping to respond to any enquiries and requests
• Gain an understanding of your customers business objectives and goals and help to add value to new and existing services
• Develop your presentation and communication skills by helping to create and present customer-facing documentation
• Attend customer and internal meetings, keeping track of key actions and ensure our services are delivered in line with contractual obligations and strategic goals
• Gain exposure to a global corporate environment with an opportunity to work with colleagues across the world (e.g. Europe, USA, Asia-Pacific)
• Analyse key performance metrics and trends and provide valuable insight to improve or grow services
• Develop your knowledge of technical services and best practice, and work towards an industry-recognised qualification to aid your future career development.

At the end of the 13 months, you will return to university to complete your degree with the potential to consider applying to rejoin Computacenter on one of our graduate programmes.

• You’ll be studying at undergraduate level in your second year of university, in any degree discipline and be in your penultimate year of study
• You’ll have a keen interest in technology and striving to achieve outstanding levels of service to customers
• You’ll be personable with the ability to communicate and build relationships
• You’ll be adaptable to situations and be proactive in problem-solving and decision-making
• You’ll be hardworking and capable of managing multiple priorities
• You’ll bring theoretical learnings from your studies and put them into practice with Computacenter’s Service Management team
• You are free from July 2027 to start in role!

• Open communication: Despite our size, we're an open organisation that doesn't hide behind hierarchy. We communicate regularly, openly and directly. For us, it's about being straightforward, delivering and doing the right thing. Essentially, we're people dealing with people.
• Showing appreciation & having fun: Great performance is recognised, so too is the willingness to help others. Our Bravo! awards and Long Service Awards Scheme are just a taste of how we say thank you for a job well done. And when it comes to recognising success, we love to celebrate. Our company and team events are legendary!
• Health & wellbeing: Our people are our greatest asset and we're passionate about supporting you in feeling good and staying healthy. We offer a comprehensive Employee Assistance Programme, Wellbeing Champions, Mental Health First Aiders, Access to Work scheme, and more.
• Inclusive workplace: People work best when they bring their whole selves to work, that's why we see and value you as the amazing individual you truly are. We take a genuine interest you that extends beyond skills, knowledge, and experience. Our Employee Impact Groups champion best practice, celebrate…