Business Analyst

Business Analyst

Department: Corporate Services
- Change

Employment Type: Fixed Term
- Full Time

Location: Belfast

Reporting To: Nick Rosser

Compensation: £450 / day

We are seeking an experienced Business Analyst on an initial 6-month contract based in Belfast. This role will support the delivery across the portfolio of business and technology change initiatives across 3173.

Working closely with stakeholders across Sales, Marketing, Operations, Technology, and Compliance, you will play a key role in shaping requirements, improving processes, and ensuring that change initiatives deliver tangible business value. The focus is on capturing robust business requirements, defining detailed functional and non functional requirements, and producing current and future state process maps, and documenting test plans.

This role is well suited to a contractor who enjoys bringing structure to ambiguity, operating in fast-moving environments, and supporting the delivery of core systems during periods of growth and transformation. The engagement is outcome-driven, collaborative, and delivery-focused.

This role requires two days per week onsite in Belfast, and occasional travel to other UK offices may be required.

• Lead workshops, interviews, and discovery sessions to identify business needs, pain points, and opportunities for improvement.
• Analyse and map current-state processes and data flows, documenting issues and constraints.
• Design and map future-state processes and workflows aligned to best practice and 3173’s operating model.

• Produce clear, high-quality functional requirements, user stories, acceptance criteria, and supporting documentation.
• Translate business requirements into actionable inputs for technical teams and implementation partners.
• Support solution design by evaluating options against business, regulatory, and data requirements.
• Proactively identify gaps, ambiguities, dependencies, and delivery risks.

• Work closely with developers, consultants, and project teams to deliver scalable, user-centric solutions.
• Contribute to solution walkthroughs, design reviews, and governance forums as required.
• Define test scenarios and support User Acceptance Testing (UAT), documenting outcomes, defects, and decisions.
• Ensure feedback is captured, prioritised, and addressed in a structured manner.

• Support user adoption through clear documentation, stakeholder engagement, and contribution to training materials.
• Champion continuous improvement and user experience throughout the delivery lifecycle.
• Communicate progress, risks, and decisions clearly and professionally to stakeholders.
• Support wider change-management activity across the portfolio where required.

• Strong experience as a Business Analyst or consultant
• Experience with in the pensions industry (preferred) or financial services.
• Solid understanding of data models, workflows, automation, integrations, and user roles.
• Proven ability to operate effectively in environments with evolving requirements and multiple cross-functional dependencies.
• Comfortable working autonomously while collaborating closely with technical and non-technical stakeholders.
• Strong communication, documentation, and facilitation skills.
• Delivery-focused mindset with a pragmatic, structured approach to problem-solving.

Working hours:

Monday to Friday, 37.5 hours per week with additional hours as and when required.

The role holder may be at times required to travel to other UK locations.

All roles are subject to a six-month probationary period and all prospective employees are required to complete background screening to cover all locations. As part of the pre-hire process the successful candidate will be subject to reference checking and background security vetting.

As part of our belief that we benefit from the differences among us we are committed to increasing the representation of disabled colleagues and want to remove any barriers or challenges that get in the way of candidates with a disability or long-term health condition from applying to work with us. As part of this commitment, we guarantee to automatically interview anyone with a disability who meets the minimum criteria.

If there is support or an adjustment that we can provide to enable you to be at your best during the recruitment and selection process, we…