Commercial Excellence Lead – Global FMCG

Artemis Human Capital are recruiting for a Commercial Excellence & Operations Lead to act as the operational extension for the Chief Commercial Officer (CCO) of a global FMCG firm. You will drive execution, coordination and commercial effectiveness across the business. This is a highly visible role providing the critical link between strategy and execution, giving the CCO the space to focus on strategic growth while you keep the commercial engine running smoothly.

• Act as the primary operational support to the CCO and commercial leadership team, coordinating priorities and driving follow-up and accountability across the commercial function
• Support annual planning, budgeting, forecasting and business review processes
• Manage the day-to-day relationship with our external marketing agency, coordinating campaigns, events, customer communications and product launches
• Coordinate commercial incentive and commission programmes, working closely with Finance and HR to ensure accuracy and alignment
• Support key customer relationships — attending meetings, tracking actions, maintaining account plans and preparing executive briefings and reviews
• Design, build and maintain Power BI dashboards, turning sales, pipeline, customer and market data into clear commercial insight
• Prepare briefing packs and analysis for CCO meetings, Board updates and leadership reviews
• Track strategic projects and support wider commercial growth initiatives

• Degree or equivalent experience in Business, Commercial Management, Marketing, Data Analytics or a related field
• 5+ years in commercial operations, sales operations, commercial excellence or business support, ideally within FMCG or a similarly fast-paced commercial environment
• Advanced Microsoft Excel and Power BI capability
• Strong analytical skills with a proven ability to turn data into practical action
• Experience managing senior stakeholders and working with leadership teams
• Ability to manage multiple projects and priorities simultaneously
• Excellent written and verbal communication skills
• Flexibility to travel for customer meetings and business needs

• 37.5 hour week
• Competitive salary, depending on skills and experience
• 5% company matched pension scheme
• Life Assurance
• Training and development opportunities
• Health Cash Plan and Employee Assistance Programme
• Reward extras and refer-a-friend scheme

Nicky Strutt