Revenue Operations Executive

Company

Description:

Trust Payments is an MFSA-regulated in Malta; and an FCA-regulated company in the UK. We provide a range of payments and commerce solutions, with market-leading technology and data insights.

We offer innovative payment methods and cutting-edge technologies, with a truly global presence. Our global offices cater to the most demanding business sectors, including retail, travel, hospitality, forex, and financial services.

Driving value for our clients and demonstrating genuine care for their success, is a core value of ours. We also believe in striving to build a better, more sustainable tomorrow and believe in conducting our business ethically, driving social and environmental change.

We have a passionate, collaborative, and diverse culture that recognizes that every employee contributes to our business success.

Find out more at .Trust Payments has an exciting opportunity for a Revenue Operations Executive to join their team.

Location:

Bromley, Hybrid Salary:
Competitive + Benefits How will you make an impact in this role?

The Role:

The Role The Revenue Operations team plays a central role in driving the success of our Commercial, Partnership, and Account Management teams — ensuring commercial opportunities progress efficiently from initial engagement through to onboarding.

As a Revenue Operations Executive, you will take ownership of day-to-day operational processes that keep the Sales team running effectively. You will coordinate activities, maintain accurate records, and ensure customers experience a seamless journey throughout the sales cycle. This is an excellent opportunity to build a career within a fast-paced fintech environment.

What We Expect of You, Day To Day:

Partner with Direct and Partner Sales teams to drive activity across the full sales lifecycle

Manage and resolve incoming tickets via Zendesk, ensuring requests are addressed within agreed SLAs, accurately categorised, prioritised, and escalated where appropriate

Apply strong attention to detail when handling ticket requests, ensuring responses are thorough, accurate, and professional

Coordinate customer documentation, internal approvals, and commercial administration for new business

Maintain accurate opportunity and customer data within Salesforce and other commercial systems

Engage with internal departments — including Operations, Underwriting, Risk, Product, and Customer Success — to progress opportunities efficiently

Monitor open opportunities, identify blockers, and drive resolution with the relevant teams

Contribute to internal meetings and take ownership of follow-up actions

Develop and maintain process documentation and internal guidance materials

Build a solid understanding of Trust Payments' products, services, and commercial processes

Ensure Sales teams have access to up-to-date collateral and supporting documentation

Contribute to team projects and initiatives focused on improving processes and operational efficiency

Qualifications

Some experience in an administrative, operational, or customer-facing role is desirable, though not essential

Strong organisational skills with the ability to manage and prioritise multiple tasks effectively

High attention to detail and a commitment to accuracy

Proficient in Microsoft Office, particularly Excel, Word, and Power Point Clear  written and verbal communication skillsA willingness to learn CRM systems; prior experience with Salesforce is an advantage

Ability to thrive in a collaborative team within a fast-moving environment

Personal Attributes Curious and motivated to grow within a commercial environment

Takes initiative and drives solutions to day-to-day challenges

Methodical and well-organised in approach to work Works effectively across departments and at all levels of…