SaaS Implementation Project Manager

Deliver outcomes that matter. Help organizations improve safety, sustainability, quality, and operational performance.

At Intelex, we help organizations manage Environmental, Health, Safety, Quality (EHSQ), Sustainability, and ESG programs through a powerful cloud-based platform designed to improve compliance, reduce risk, and drive operational excellence. Our customers rely on Intelex to transform complex business requirements into scalable solutions that deliver measurable business results.

As a Project Manager within Implementation Services, you will lead SaaS implementation projects from initiation through go-live, helping customers successfully adopt and realise value from the Intelex platform. While Project Managers at Intelex support a wide range of solution areas, this role will primarily focus on Environmental and Sustainability implementations, while also supporting broader EHSQ and enterprise software projects as business needs evolve.

Success in this role is driven first by strong project delivery, stakeholder management, and customer leadership skills. Experience in Environmental, Sustainability, ESG, or EHSQ programmes is advantageous but not required.

This role is ideal for a Project Manager who thrives in customer-facing environments, enjoys solving complex business challenges, and is passionate about delivering predictable outcomes while building strong customer relationships.

Why This Role Matters Intelex customers rely on successful implementations to achieve outcomes across environmental management, sustainability reporting, health and safety, quality management, operational risk, and regulatory compliance initiatives. Project Managers play a critical role in helping customers navigate complex transformation programmes while ensuring projects remain aligned to business goals and delivery commitments.

As a Project Manager, you will provide the structure, leadership, and accountability needed to guide customers from project kickoff through go-live. Your ability to align stakeholders, manage risks, and drive execution will directly contribute to successful customer outcomes.

What You'll DoLead Implementation Delivery from Start to Finish Own and drive SaaS implementation projects through the full project lifecycle, from project kickoff through go-live and transition to Customer Success.

Develop and maintain project plans, schedules, budgets, and governance structures.

Ensure project scope, objectives, deliverables, and success criteria remain aligned throughout delivery.

Actively manage project financials, risks, issues, dependencies, and change requests.

Partner with Customers to Achieve Business Outcomes Serve as the primary point of accountability for project delivery.

Build trusted relationships with customer stakeholders, including business and technical leaders.

Facilitate project meetings, workshops, steering committees, and executive status discussions.

Ensure customers remain informed, engaged, and confident throughout the project lifecycle.

Turn Complexity into Clarity Coordinate activities across consultants, solution architects, customer teams, and other stakeholders.

Manage competing priorities, dependencies, and cross-functional requirements.

Provide clear communication and actionable guidance during periods of ambiguity or change.

Lead teams through delivery challenges while maintaining alignment on project goals and outcomes.

Manage Risks and Drive Successful Outcomes Identify project risks, issues, and dependencies early.

Develop mitigation and escalation strategies as appropriate.

Support change management, stakeholder alignment, and user adoption activities.

Balance customer expectations with successful delivery outcomes.

Contribute Beyond Your Projects Help improve Project Management and Implementation Services standards, methodologies, tools, and best practices.

Share lessons learned and delivery expertise across the broader Project Management community.

Support delivery excellence initiatives that strengthen the customer experience.

What Success Looks Like Projects are delivered predictably, with risks identified and managed proactively.

Customers are informed, engaged, and confident throughout the implementation journey.

Delivery teams remain aligned, focused, and accountable.

Scope, timelines, budgets, and quality standards are actively managed and respected.

Customers achieve meaningful business outcomes through their Intelex solutions.

Stakeholders trust your judgment and rely on your leadership.

Who…