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Global CX & Operations Strategy Lead

Job in Belfast City District, Belfast, County Antrim, BT1, Northern Ireland, UK
Listing for: Story Terrace Inc.
Full Time position
Listed on 2026-10-11
Job specializations:
  • Business
    Business Intelligence
Salary/Wage Range or Industry Benchmark: 70000 - 95000 GBP Yearly GBP 70000.00 95000.00 YEAR
Job Description & How to Apply Below

Raylo is hiring in Belfast to lead Customer Experience across our growing global footprint. You’ll define a world-class CX standard, own the NPS program, and partner with product, engineering and marketing to drive measurable improvements across touchpoints and journeys.

You will apply data-driven decisions, AI-enabled insights and scalable comms to elevate customer satisfaction while Raylo expands from the UK to international markets.

This posting is for the Global CX & Operations Strategy Lead role at Story Terrace Inc., based in Belfast City District, Northern Ireland, United Kingdom.

We would love to welcome a new Global CX & Operations Strategy Lead to our group in Belfast City District, Northern Ireland, United Kingdom.

For the Global CX & Operations Strategy Lead position at Story Terrace Inc., we are reviewing applications now.

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