Global CX & Operations Strategy Lead
Listed on 2026-10-11
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Business
AI Business & Operations
Raylo is seeking a CX leader to own the customer experience alongside and across AI-enabled platforms as we scale from the UK to global markets. You’ll define the standard for Wow CX, govern communications at scale, and drive data-led improvements across NPS, feedback, and journeys, partnering with product, engineering and marketing teams.
Ideal candidates will have 3–7 years in CX/operations roles, a degree in a STEM or analytical discipline, and hands-on experience with marketing automation
This opportunity is for the Global CX & Operations Strategy Lead role at Raylo Group.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in Belfast City District, Northern Ireland, United Kingdom.
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