Business Analyst

At CGI, were helping government and healthcare organisations in Northern Ireland transform the way they deliver essential services, creating meaningful outcomes for the people and communities they serve. As a Senior Business Analyst, youll play a key role in shaping business solutions, improving processes and translating complex challenges into positive change. Youll have the opportunity to take ownership of impactful projects, bring fresh thinking to business challenges and influence strategic outcomes for our clients.

Working alongside talented professionals in a collaborative and supportive environment, youll be encouraged to share your expertise, develop innovative approaches and grow your career as part of our expanding Business Analysis community across Scotland and Northern Ireland. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK Best Employer by the Financial Times.

We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5%  3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant.

Join us and youll be part of an open, friendly community of experts. Well train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position but you will be expected to attend our office in Belfast two days per week.

Your future duties and responsibilities In this role, you will work closely with clients and multidisciplinary CGI teams to understand business challenges, define requirements and shape solutions that deliver measurable improvements. Youll take ownership of business analysis activities, from investigating operational needs and modelling processes through to defining requirements and supporting successful delivery. Your insights and recommendations will help clients make informed decisions, improve services and achieve their strategic objectives.

As part of our growing Business Analysis community within the Government & Health sector, youll have the opportunity to contribute new ideas, challenge existing approaches and help shape how we deliver value to clients. Youll collaborate with supportive colleagues, build trusted stakeholder relationships and continue developing your expertise while making a meaningful contribution to projects that have a real-world impact.

Key responsibilities:

Analyse & Improve:
Investigate business processes, operational challenges and opportunities to improve efficiency, performance and service delivery. Elicit & Define:
Gather, document and validate business and system requirements aligned with client objectives. Model & Design:
Develop business process, information and data models to support solution design and decision-making. Collaborate & Influence:
Engage with clients, stakeholders and multidisciplinary teams to build consensus and maintain alignment. Shape & Prioritise:
Define the scope, requirements and priorities for smaller-scale changes, contributing to effective business solutions. Validate & Assure:
Define acceptance criteria and support testing activities to ensure solutions meet business expectations. Innovate & Recommend:
Apply analytical thinking and creative problem-solving to identify opportunities for meaningful business transformation. Communicate & Deliver:
Translate complex information into clear, actionable insights and maintain effective stakeholder relationships throughout delivery. Required qualifications to be successful in this role To succeed in this role, you should have proven experience in business analysis, with the ability to understand complex business needs and translate them into clear, practical requirements and solutions. Youll bring strong analytical, communication and stakeholder engagement skills, alongside a collaborative approach and the confidence to take ownership of your work.

Experience applying established business analysis techniques and working across multidisciplinary teams will be important to delivering successful outcomes for our clients. Essential skills and experience:
Business Analysis:
Proven experience applying…