Project Manager, Change Management, Operations Management

The Barcode Warehouse, is the UK’s leading specialist provider of barcode technology, RFID, labelling and enterprise mobility solutions in the UK. The business is currently embarking on the company’s biggest and most significant transformation. Already an incredibly successful company, The Barcode Warehouse is now raising the bar and firmly establishing itself as the leading technology and software solutions provider across many sectors through significant investment in systems, infrastructure, people and a brand new purpose-built Innovation and Customer Experience centre.

With a clear vision, significant investment and plans to grow product categories, services, solutions and expand firmly into new markets – there has never been a better time to be an Project Manager at The Barcode Warehouse.

The opportunities to get stuck into projects, new initiatives, and make a real impact are endless. Supported by a hands‑on, proactive senior leadership team and surrounded by a friendly and helpful culture; the right person could have a long and rewarding career at The Barcode Warehouse.

If you are highly self‑motivated, talented and up for the challenge of growing an already well‑established business you’ll be a welcome addition to the team!

Reporting to the Senior Project Manager the Project Manager is responsible for delivering customer and internal projects across TBW services, from initiation through to handover. The role ensures projects are delivered on time, within budget, to agreed quality standards, and with clear control of risks, dependencies, stakeholders, and delivery activity.

Travel to customer and TBW sites may be required to support project delivery, stakeholder engagement, and effective project outcomes. A full UK driving licence is therefore advantageous.

• Lead assigned projects from initiation through to completion and handover.
• Define scope, timelines, deliverables, success criteria, dependencies, and delivery expectations.
• Act as the main point of contact for customers, internal teams, and key stakeholders, managing expectations and keeping activity aligned to agreed outcomes.
• Provide clear, confident updates on progress, risks, issues, decisions, and outcomes, ensuring stakeholders understand what is needed and by when.
• Lead through influence by driving accountability, challenging blockers, and securing timely input from teams who contribute to project delivery.

• Maintain accurate project plans, actions, risks, issues, decisions, documentation, and governance records within Service Now and supporting project records.
• Track milestones, dependencies, resource requirements, and customer commitments against agreed delivery plans.
• Produce regular status reporting that is clear, accurate, and appropriate for the audience.
• Escalate risks, blockers, scope changes, decision gaps, and commercial concerns early, with clear options or recommendations where appropriate.
• Create structure and momentum by clarifying ownership, following up actions, and ensuring decisions are progressed.

• Coordinate delivery activity, resource planning, and day‑to‑day priorities across Project Management, Build & Release, Professional Services, and other supporting teams.
• Track project effort, costs, chargeable days, and delivery progress against agreed scope, budget, and commercial assumptions.
• Identify and challenge scope creep, unplanned activity, delivery changes, or customer delays that may impact cost, margin, timelines, or commitments.
• Ensure additional requirements, out‑of‑scope work, or extra effort are captured, assessed, approved, and communicated through the agreed change control process.
• Es…