Senior Business Analyst - FTC

The TP ICAP Group is a world leading provider of market infrastructure. Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions. Through our people and technology, we connect clients to superior liquidity and data solutions. The Group is home to a stable of premium brands.

Collectively, TP ICAP is the largest interdealer broker in the world by revenue, the number one Energy & Commodities broker in the world, the world’s leading provider of OTC data, and an award winning all-to-all trading platform. Founded in London in 1866, the Group operates from more than 60 offices in 28 countries. We are 5,300 people strong. We work as one to achieve our vision of being the world’s most trusted, innovative, liquidity and data solutions specialist.

The Senior Business Analyst is a key member of the Communications Surveillance Technology team, responsible for delivering regulatory and strategic change across TP ICAP's communication record keeping & surveillance estate. This is a hands-on Senior BA role. The postholder will own their own deliverables, and also provide best practice guidance and advice to other Business Analysts in the team. At times, the role will require coordinating delivery across product, engineering and business teams.

The role works closely with Compliance, Legal, Technology, Operations and vendors to define requirements, solve complex data and control issues, and drive delivery of key initiatives across Communications Surveillance and related regulatory programmes.

Lead business analysis across Communications Surveillance initiatives, from requirements gathering and delivery through to operational support and the decommissioning of legacy technology platforms. Partner with Compliance, Legal, Operations, and other Technology teams and vendors to define and implement regulatory solutions. Drive delivery of strategic projects including Voice Surveillance Enhancements, and Legacy Data Migration. Understand problem statements, analyse business processes, document requirements, translate requirements into clear user stories and technical deliverables, and coordinate execution to ensure the required business outcomes are achieved.

Investigate data integrity, archiving and surveillance control issues, performing root cause analysis and driving remediation in a timely manner. Support and enhance surveillance platforms, acting as a key contact for users, stakeholders and technology teams. Coordinate testing activities and ensure solutions meet business, regulatory and operational outcomes. Manage project risks, issues, dependencies and stakeholder communications across multiple concurrent initiatives. Support product roadmap development and quarterly planning across the Communications Surveillance technology estate.

Contribute to the continuous improvement of surveillance capabilities, controls, governance and regulatory compliance processes.

Solid business analysis experience delivering technology change within a regulated financial services or Reg Tech environment. Good technical understanding of cloud-based technology environments. Strong domain knowledge in at least one of the following areas:
Communications Surveillance, Enterprise Archiving, Unified Communications, Trade Surveillance or related compliance technology. Strong requirements elicitation, process mapping and stakeholder management skills across business and technology teams. Excellent analytical and problem-solving capability, including root cause investigation of complex data integrity and control issues, and being able to perform data verification/reconciliation. Strong understanding of regulatory obligations relating to communications recording, surveillance, data retention, and market abuse monitoring.

Demonstrated ability to manage and deliver multiple concurrent initiatives in a complex regulatory environment. Strong written and verbal communication skills with the ability to influence senior stakeholders and challenge constructively. Experience working with third-party vendors and cross-functional technology teams to deliver enterprise solutions. Ability to operate independently, prioritise effectively and take ownership of outcomes with minimal supervision. Deep understanding of the surveillance technology lifecycle, from…