Operations Manager

Position: Operations Performance Manager
Role

Title:

Operations Performance Manager, Operations Continuity & Transformation (OCT)

Reports to:

Head of Operations Compliance & Transformation

Location:

Hybrid (3 days in office, 2 days remote) Who We Are SONI is Northern Irelands Transmission System Operator. We are the people behind Northern Irelands electricity grid. We make sure that every home, business, school, hospital, factory and farm has power - when and where they need it. And thats just the beginning of our story. We have a critical role to play in delivering a cleaner, cheaper more secure energy future for everyone living in Northern Ireland.

Our focus is on safety, security and reliability. Our work environment is challenging, fast-moving, collaborative and team orientated. Our culture is driven by continual development, knowledge and teamwork. Our people are committed to reducing Northern Irelands reliance on fossil fuels and transforming the energy system to make decarbonisation a reality while providing a safe and reliable electricity supply in a way that secures the future for those who follow us.

The work you will deliver with us here at SONI matters. Join a great and supportive team and be part of the transformation.

The Role As Operations Performance Manager, you will play a key role in ensuring Northern Ireland's electricity system operates safely, securely and efficiently while supporting the transition to a cleaner energy future. Leading a team of technical specialists, you will oversee operational performance, system assurance and continuous improvement activities, working closely with industry partners, customers and internal teams to strengthen operational resilience, drive continuous improvement and support the evolving needs of a low-carbon electricity system.

Key Responsibilities Lead the assessment, monitoring and assurance of power system, generator and customer performance to support the secure and reliable operation of the electricity system. Oversee investigations into significant system events, disturbances and operational incidents, identifying lessons learned and improvement actions. Provide technical leadership and expert guidance on operational performance, system behaviour and power system security matters. Undertake and coordinate technical analysis and modelling activities to support operational decision-making, future system capability and security of supply.

Provide technical input to the development and evolution of protection, control and monitoring arrangements to support secure system operation. Provide technical guidance and support to generators, network owners and customers on operational performance and compliance requirements. Maintain and enhance operational performance reporting, assurance frameworks and governance arrangements. Develop and maintain effective relationships with industry participants, customers and internal stakeholders. Manage and develop team members while fostering a culture of technical excellence, continuous improvement and operational learning.

Contribute to wider Operations Continuity and Transformation activities as required. Critical Knowledge, Skills and Experience Essential:
Degree qualification in Engineering or equivalent Minimum of 8 years' experience within the electricity industry or a related critical infrastructure environment. Demonstrable experience in power system operations, operational engineering, generator performance, system performance analysis or a related technical discipline. Demonstrable experience leading and developing individuals and teams to deliver operational and strategic objectives. Strong leadership, communication and stakeholder management skills, with the ability to influence across multiple levels of an organisation.

Exp…