UX Product Designer

Job d:

Location:

Belfast, Northern Ireland, United Kingdom Category:
Technology, Digital Design Engineering Company:
Citi Discover your future at Citi Working at Citi is far more than just a job. A career with us means joining a team of approximately 219,000 dedicated people from around the globe. At Citi, you'll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview Engineer the future of global finance. At Citi, our Tech team doesn't just support finance – we are helping to redefine it. Every day, $5 trillion crosses through our network. We do business in 180+ countries operating at a scale few can match. From deploying advanced AI to helping shape global markets, we build systems that matter. Look to join a team where your work helps influence economies, your ideas can drive innovation and outcomes, and your growth is backed by mentorship, continuous learning and flexibility with potential hybrid work opportunities.

Help solve real-world challenges that touch millions and get the opportunity to build the future of finance with Citi Tech.

About the Role We're not here to make things look pretty. We design the tools thousands of Citi colleagues use every day - and when the design is right, people feel it.

As a Product Designer in our UX Design Group, you'll work across the full design lifecycle: discovery and research, information architecture, ideation, prototyping, and production-ready design delivery. We're also evolving how we practice - actively integrating AI-assisted tools and workflows to move faster and design smarter.

The UX Design Group helps turn complex business processes into tools that are clear, efficient, and intuitive to use. We partner closely with users, product teams, and engineers to design experiences that reduce friction, support better decisions, and help people do their best work.

What You'll DoMeet with internal users, product sponsors, and technology partners to understand requirements and uncover pain points in existing workflows

Conduct UX research, define information architecture, map user journeys, and build personas that reflect the needs of enterprise users across global business lines

Translate complex, data-heavy workflows into clear, intuitive interface designs suited to high-frequency professional use Identify and track metrics and qualitative signals that inform and validate design decisions

Collaborate with business analysts, product managers, and engineering teams to brainstorm, co-create, and iterate on solutions

Create wireframes, prototypes, and high-fidelity designs using Figma, Figma Make, and AI-assisted design tools

Incorporate AI-assisted design techniques into your workflow — from generative ideation and content prototyping to using AI tools that accelerate research synthesis and design iteration

Use and contribute to the approved design system, helping maintain consistency across a large and complex product estate

Adhere to and help improve design standards and best practices

Ensure all designs comply with ADA/WCAG accessibility standards

Perform detailed design handover to development teams and provide ongoing support during build, with regular UX review checkpoints to ensure quality and fidelity

Keep up to date with the latest UX practices, AI design tooling, and emerging patterns in enterprise software

Apply a positive and constructive attitude to all feedback and sound ethical judgment to design decisions, including the responsible use of AI in the design process

Deliver on time, proactively identifying and managing risks and escalating where needed

Help to train and support junior team members

Contribute to the wider UX community of practice

Uphold Citi's standards by assessing risk appropriately, adhering to policy, and escalating control issues with transparency

What We're Looking For You don't need a decade of experience - you need curiosity, craft, and the ability to bring clarity to complexity. We're looking for a designer who asks good questions, sweats the details, and genuinely enjoys the challenge of making hard problems feel simple.

Must-Have Demonstrable experience designing complex digital products, ideally within enterprise or B2B environments

Strong proficiency in Figma, including familiarity with Figma Make or AI-assisted design workflows

Experience using and contributing to design systems at scale

Solid understanding of UX research methods and how to apply findings to design decisions

Working knowledge of ADA/WCAG…